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February 2024 by Mrs. William A. Foore Jr.
JCPenney is closing in May right now everything is "60%" off so the sign on doors say. When I was there the only thing that was 60% off was jewelry. Everything else was just 30% off. As it gets closer to May that 30% will go up to around 75% off. But right now it's just 30% for everything except jewelry. Everything in store including the store display stands are for sale.Escalator does not work so you will have to use the elevator to go up stairs.
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December 2023 by Lisa Gunesch
Have a large selection of many items I am searching for. Staff very helpful!
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November 2023 by Lee Trout
The lady at the front register was tremendously helpful today. If she did not ask me the questions that she did and if she was not as polite as she most definitely was then I would not have purchased the boots that I left the store with.
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November 2023 by Patty Allshouse
Abby is fantastic!!! She helped me out so very much!!!! You have a wonderful employee in her!!!!
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November 2023 by Donald LeGoullon
Wife especially likes JCPenney stores.Staff is great!
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October 2023 by Cheryl Barreca
Their signs are deceiving. 75% off means they could be or not.$29.00 signs on rack means some are not all
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October 2023 by russo maria
I was in a rush for a last second decision gift that my son needed help with to get for his girlfriends birthday wich was the next day. He was outta town and idk what came over him but he decided after 7yrs of being with her to get an engagement ring. I was thrilled ! Thank God Penny's stays open till 8pm all the other stores closed at 7pm. A very nice extremely helpful and patient young man helped me and my son with the process of selecting a ring. I had to take pics send it to my son he would let me know if he liked it are not. This went on for a little while. And all along the young man was kind & patient. Then a ring was chosen. Paid for and on my merry way I went. Needless to say the next day will be a birthday celebration that will never be forgotten. Thanks to JC.Penny.
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August 2023 by Cherie Delaney
This store is well stocked, but not very many people shopping. Sad if it closes. Very few places to shop any more.
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August 2023 by Christine Chesters
The store is going downhill by the minute. First, the elevator didn't work and now the escalators and air conditioner do not work. I truly do not wish to drive to Niles, Ohio, but I may not have a choice. I also do not think it is the store's doing, but more of the building owners'.
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July 2023 by Cheryl V. M.
Had time to kill so we popped in to look around. Its situated inside a Shopping Malls that is struggling to retain retail stores. It was 2 hours to closing time & customers were few.However, this Penny's store had a nice selection of clothing & excellent sales so I took advantage & purchased summer tops.
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July 2023 by Bob bucci jr
The salespeople and floor personnel are very nice and helpful. This has been one of my favorite stores to shop,because of staff and a willingness to always help.
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July 2023 by Janice Davis
A great store!! Lots of merchandise. Quality items and great sales!!
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May 2023 by Delynn Jasmer
Cute clothes but sometimes lacks varied sizing for large and up. Great for buying small and medium sized though!!
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May 2023 by Katelyn Campbell
love the juicy couture deals but i don’t like that they took out sephora :/
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March 2023 by Judith VeVerka
Was very disappointed that New Balance shoes aren't sold there anymore ? I have bought them at Penneys for over 20 years!