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February 2024 by Samantha Bowers
Everyone was super nice!
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February 2024 by Samantha C
Nicole and Gina were tremendous! Spent 2.5 with them and didn't feel pressured once. They were able to make some great recommendations and we left happy-with BEAUTIFUL RINGS. Cant wait til they come in. THANK YOU AGAIN LADIES!!!
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February 2024 by Christopher Samu
Regina is our salesperson always. She has excellent customer service & people skills. ALWAYS nice, friendly, smiling & polite. It is a pleasure to have her assistant my wife & I !!!
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January 2024 by Kaitlyn Falconi
Horrible customer service. Went for my 6 month inspection/cleaning whatever they do and the younger lady who took it didn’t tell me what she did if she cleaned it or if anything was wrong with it! I was asking about wedding bands (would’ve bought it bc there was a sale) and couldn’t answer any of my questions! So I called once I got home and Nicole was great and answered all of my questions but the other lady didn’t even put in the computer that it was inspected or anything! Will NOT buy my wedding band there!
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December 2023 by Jamison Fennel
Nice staff. Other than that a typical box store setting.
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December 2023 by Ashley Parker
Regina was amazing while we were shopping! The Hermitage location was on top of all our questions today. Can’t wait to work with her again!
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October 2023 by Reanna Daniels
They lady was very kind and so helpful and fixed my issue very fast!!
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September 2023 by Donnie S
Really appreciated the time and expertise of Amanda on helping me pick out that perfect ring. I definitely recommend Kay’s for all your jewelry needs and don’t forget to ask for Amanda. Thank you!
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June 2023 by Nicholas Lewis
I wished I needed more jewelry so I could work with Gina more often.
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March 2023 by Daniel Covington
Gina is great! Always very helpful
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March 2023 by Griffin Bickel
I love going there my experiences there are amazing they helped me pick out a engagement ring and jewelry for valentines and my anniversary. I haven’t had any complaints from the wife yet so I really appreciate the employees for helping me out
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March 2023 by santina Sheridan
I had the best experience today with Gina and Raechel!! I love them:)
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March 2023 by Debbie Messersmith
They were all just wonderful!!
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December 2022 by Pamela Muehlman
Visited this Kay's location to have a new battery installed in my husband's watch. My husband was told they couldn't remove the back of the watch & we should go across the street to a kiosk in the mall & maybe they would help us( this was the manager). We did go to the mall but went to King's Jewelry where they removed the back of the watch without problem. It was determined the battery was not the problem, it was the watch. We purchased my husband a brand new watch! Missed a sale Kays!
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November 2022 by Tiffany DeLuca
Amanda and Regina were awesome to work with. Thank you so much for your excellent customer service!
