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February 2024 by D.J. Novotniak
Can’t express how thankful I am for the owner. Was in a pickle and he went above and beyond to ensure I got my clothes in the most unforeseen situation. Extremely thankful!
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January 2024 by Alexandra Taylor
Our family has gone to Wheaton’s for years and has always had a wonderful experience. We wouldn’t go anywhere else! Mike and Jeannie make a point of getting to know their customers well, and always go above and beyond to insure customers are accommodated and happily satisfied. We highly recommend their services!
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December 2023 by Katherine Moldovan
DO NOT USE — TERRIBLE EXPERIENCEIn July, I brought several items to be cleaned. One cocktail dress was damaged at that time. In November (4 months later) the owner agreed to reimburse me for the damaged dress. I provided the owner both the original cost of the dress and the current cost to replace the dress on Poshmark. He agreed to pay me the original cost of the dress. He then said I wish you would not have put this (referring to current cost) on here because I am now going to have to black that out so I can get reimbursed. I thanked him for his help and he (for the first time in 4 months) apologized for my dress being ruined and thanked me for my patience. He then asked if he could pay me half the cost at that time and the remaining balance the following week. He explained he had to pay Jeannie that week and if he paid me the whole amount it would “wipe him out”. Feeling empathetic, I agreed to return for the remaining balance the following week.I came in on Saturday, November 4th for the remaining $300 check. I stood off to the side and quietly told the owner I was there for the second check and asked if it was ok to pick it up at that time. The owner then says loudly in front of other customers that he had a “bad feeling” about this situation and I had two options: 1) he would issue a $300 credit that could be used over a lifetime or 2) he would issue me a $300 check and I could “never come back to the dry cleaning shop ever again”.I was so taken aback by this display, since this was not part of our original discussion the week before. I had provided him all documentation, including the current list price of the dress (which is half of what I originally paid) and in seeing all this he still agreed to pay me the original cost of the dress. I out of respect for him did not make a scene but he certainly made a mockery of me. I will never forget the way I was treated and I have shared this horrible experience with family, friends and several other business owners in the area. I will continue to share this experience with as many as I can.This owner tried to imply I was being dishonest in front of several customers, when it actually came down to this: the company in Youngstown where you outsourced the cleaning of my dress, ruined it; and you regretted your business decision to pay me the higher amount because when you blacked out lines on the document I provided you, the company questioned you and reimbursed you the lower amount (as your manager, Jeannie shared with me that day). How you treated me speaks volumes of you as a business owner and as a person; and I will continue to share this experience with others so they do not ever have to experience such horrible treatment like I did.
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October 2023 by Jimmy C
Great service every time and very helpful.
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March 2023 by D
Great service
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March 2023 by Marjan Rodgers
On a Wednesday we realized we needed a clean suit by saturday.. I called a d the gentleman was so gracious and told me he would put a rush on it . They were just awsome it was beautiful when we picked it up Saturday. Thankyou Wheatons.
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March 2023 by Bradley McAdams
Have rent tuxedos and suit coats from here over the years. Always friendly and have went out of their way to help when in a bind.
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March 2023 by Robert Piston
Excellent work on anything they clean from shirts, pants, comforters. They can do it all and well. Highly recommend
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March 2023 by DOW114
Great workers, really good and pleasant. They will go out of their way to help you
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March 2022 by Cynthia Feigert
I took my afghan here to get clean. I was able to pick it up in a timely manner and it looked wonderful. Very friendly staff and helpful.
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March 2022 by Todd Shipton
Great service
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March 2022 by Melody Glaser
As always very satisfied
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March 2022 by Big Guy Guy
Fast service. Fair price. Very friendly.
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March 2021 by James Finch
Great place
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March 2020 by Kelly Kraeling
Very happy with my service. Surprised to see bad comments on here. I'm not the type to leave any comments. Very friendly, quick turn around. There are 3 dry cleaners in a radius of 5 miles from this place and wheaton has always taken good care of my clothing.
