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November 2023 by Alan Metcalf
The toughest service to find is not just a good, but a trustworthy garage. Don & the guys are exceptional. Communication it top notch and the work done is reliable. The knowledge base of the staff as a whole is fantastic and comprehensive. We have always felt taken care.
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October 2023 by Jennifer prettyman
Took my car over to Hershey Auto to have new tires and an alignment done. I have to say, Donny and his team were great! Not only did they fit me in quickly but went over several in depth different tire options with me. ( I have to say, he is exceptionally knowledgeable.) I will definitely be going back in the future for any work that I need. Car feels great! Thank you again for helping me!!!!Service: Tires
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October 2023 by Emma G.
Hershey Auto Center is the best! My grandpa is a mechanic and as such, I'm always a bit wary going to a shop that isn't him/isn't his pal. Well, sometimes you need your car checked out and there isn't time to get to the grandparents. I called Hershey Auto and they could get me in within the week!All the correspondence I've had with them has been informative and best of all: kind. Don explained what I needed done and didn't try to add anything. They have early drop off available, so I could leave my car the night before and fill out a form/envelope and slide it in the bay safely. My car was ready before I was even done with work the next day. Their transparency gave so much peace of mind. Now for the best part: the price! I was expecting to pay three times what I was charged here. I can truly say they treated me like a grandkid and took great care of me! Highly recommend and can't thank them enough.
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July 2023 by Patrick
Nice auto shop but too expensive for the work. I would suggest looking at goods auto by giant in hershey
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July 2023 by N K
This is my first review ever...but I truly want everyone to know how wonderful this place is. I came in from out of state over a holiday weekend and of course with my luck had truck problems. AAA towed my truck to their shop and we were on the phone first thing Monday morning. They called me every step of the way to let me know what they were doing. And he was able to fix the truck so fast to get me and my children back on the road and get home in a timely manner. I really cannot thank them enough or be any more appreciative for them understanding that I just couldn't be stranded here with my kids. They were so kind and im very thankful for them and their help. I'd give them a thousand stars if I could!Services: General repairs & maintenance
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June 2023 by Alicia L
I called them desperate as my inspection had lapsed severely. They squeezed me in and were absolutely wonderful. No surprises, very honest and helpful. I will be back for my future car needs.Services: Auto emissions testing
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June 2023 by CoolNala
Never have had an issue with the service here, and my car has been done in a reasonable timeframe.
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January 2023 by Chris Durborow
Professional repair shop top to bottom.Very CleanVery organizedVery throughOffering solid adviceProviding guaranteed repairs.
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November 2022 by donna scrivano
We were visiting Hershey for the week and went to go out on friday but when I started the truck 3 lights came on my dashboard. Didn't want to drive home 2hrs on monday so someone recommended this auto shop. We called in friday and they squeezed us in on Monday morningHe said they would look at it and hopefully work on it by wednesdaySo we had to stay a few more days. They called us monday afternoon and said they fixed the problem and car was ready to go. They explained that we needed a coil and spark plugs replaced. Glad to say truck is running fine and we are happy that it got fixed. At least we know in the future when we go back to Hershey we have a place in case the truck ever breaks down again. Thank you for servicing our truck.Marshall Mosher
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November 2022 by Amy Hillis
Donny served my friends and me on a trip from Canada to Hershey. Right around Boston our brakes started grinding and the service here was nothing but impeccable but from start to finish. From our first phone call, to dropping off the car, to the maintenance, to pick up, communication was smooth, efficient, and thorough. He got us what we needed and nothing that we didn’t. We are actually going to use him for annual maintenance, in place of our regular car place at home. 100% recommend.Service: Brakes
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October 2022 by Andy&Jen Wittman
We were on vacation with the family and the brakes went on our SUV. Hershey Auto Center not only took us that day but completed the job in the same day as well!!! Once we returned home, we had our own mechanic inspect the work and we were advised they did a great job. Thank you so much for your professionalism.Service: Brakes
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September 2022 by Daniel Bass
Formally a local we were headed back to Hershey for a visit when our 2001 Ford F250 lost power and the temperature gauge pegged on overheating. We had the truck towed 45 minutes to Hershey Auto because we had positive experience in the past. I communicated with Don the issues and he got the truck in the que. He diagnosed the issue as a faulty head temperature sensor and we gave the OK for the repair. When I picked it up he assured me that they had done a 10 mile test drive but thinking we leaving for home soon he asked me to call when we got home to let him know we got home safe. The truck is working great, Don and Hershey Auto really seem to care that they have fixed the issues. Thanks so much for for the quality work.Service: Auto engine diagnostic
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August 2022 by Andrea Zuckerman
We were in town from out of state visiting the park and had sudden severe brake issues. Despite being fully booked, Don fit us in right away and treated us like family! Professional service and very clean shop; it’s obvious they take pride in their work. The shop is close enough that I walked to the park to meet up with the rest of the fam I’d dropped off earlier. After a few hours it was like new. Great experience got us out of a jam and we’d definitely recommend them.
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August 2022 by Brenda Brown
Wow! Didn't even have car parked when service technician asked if I needed help. Yes I did....car hard to start, and I just dropped off family member at medical center for appt. We are 2 hours from home. They promptly got a new quality battery installed and got me on my way back to medical center. THANK YOU!!Service: Battery service
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August 2022 by J M.
If I could give this business 10 stars, I would. I needed extensive repair to my vehicle while driving to a vacation at Hershey Park. My car was brought in on a Monday evening and 1st thing Tuesday morning I had a voicemail stating that my car had been looked at. My car was finished by Wednesday afternoon. Don and Hershey Auto were a Godsend during a very stressful time. Highly recommend!!
