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November 2023 by Brian Hopkins
Yummy. Bring back lime flavored water ice.
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October 2023 by Allie Aquilone
My husband and I came to the Holland Rita’s location at 8:30pm. When we arrived, all the windows were closed despite the open sign being lit up.An employee was mixing some water ice with AirPods in. She turned her head and made eye contact with me and did not seek to help us with our order. 3 minutes have gone by and she still has not walked up to the window and a line is beginning to build. Finally, after 5 minutes I knock on the window and she reluctantly turns around to help us. Another employee comes around the corner that was in the back. When she came to the window I asked for a sample of the cookies and cream water ice and she says they are out of that flavor - then why is it still on the very easy to update magnetic board? I then ordered a frozen coffee as I had a free offer for one on the Rita’s app. My husband ordered a water ice which was melted at the top. When she rang us up she scanned my app and said “your offer for the frozen coffee isn’t working.” I said “okay, try my husband’s app, he has the offer too.” She scans his app and that also doesn’t work and she just stares at us and tells me my total is $9. At this point I was done - how about offering a solution to the problem or calling someone else over? Then she says “this was happening last week too.” Okay - then either fix it or promo out my item since I clearly have an offer that you can see with your own eyes! Won’t be coming back to the Holland Rita’s anytime soon.
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October 2023 by Apryl Jumper
Here with 5 kids, Kelly is the slowest. One kid is already done their ice cream before she makes the next. 30 minute order session, as Robbie cleans the coolers and it’s only 9:07. Def Newtown next time
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October 2023 by jeff rugg
Girl opened the window and just stared at us with a disgusted look..... No "Hi", "may I help you"... nothing... I should of said "sorry to bother you at work"
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October 2023 by Mitch Mohl
Big hit every time I take the kids
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July 2023 by CJ Natoli
It's a Rita's
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July 2023 by Lesa Brophy
Flavors need to be changed more. Employees often screw up my Rita’s Rewards.
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May 2023 by Giavanna Gustino
I arrived 30 minutes before closing and to my surprise Rita’s was closed! I don’t know what was scarier the fact that they were closed at this time or the fact the custard comes from a bag. I went a week ago with a friend and he ordered a large cotton candy and they gave him a small, I feel like he was being fat shamed. I was in utter shock. Grow up it’s 2023!
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February 2023 by Danielle
After seeing the flyer making a big deal about this location opening February 1st, my son and I decided to go. We arrived an hour before closing and they had their shades pulled shut. The two young employees saw me standing there and told me they are closing early “cause they didn’t have many customers” (even though two other customers pulled up as I was getting in my car). I understand this…but maybe don’t close early the same day a flyer is advertising the store is opening February 1st and hours are until 9pm.
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October 2022 by Melissa Almario Seefried
Delish
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October 2022 by Jason Dubowitch
Delicious
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August 2022 by Jess
Very good place, with custard always fresh, and a great selection of water ices. A friendly, and calm atmosphere. Great place to go to any time, to chill with friends.
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April 2022 by Gavin Negrotti
Walked up at 830 and they said they were closed. Not going to be coming back.
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April 2022 by Barbara Budde
Their concrete item is unbelievably good. We love their shakes and soft ice cream.
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September 2021 by Janette koutsouradis
Yummy water ice and great service from Jacob!!!
