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January 2023 by Tabb Sullivan
Working with Jimmy at Mattress Mart was a great experience. We went to several places that applied "pressure" sales tactics to get us to commit on the spot to buying an overpriced mattress. Jimmy had the best prices and didn't apply any of the sales tactics we felt in the other stores. As mentioned in other reviews he delivered the mattress within a couple hours of us buying it. Jimmy went out of his way to make sure we could get the mattress we wanted, and I'm glad we were able to do business with him.
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January 2023 by Tom Fagan
Called late in the evening and Jimmy made sure we were taken care. Had the box spring and frame we needed in stock and stayed late to make sure we got it. Always great to support local businesses when the owner is so friendly and helpful!
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December 2022 by No one Special
Jimmy’s a great guy down to earth again doesn’t sell you anything you don’t need his delivery service though I didn’t use it is outstanding as I watched him carry on his daily duties.
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December 2022 by User in PA #1
I purchased a king size mattress & electric base for my son as a Christmas present from mattress mart & so far so good my son loves it. They were fair in price & good delivery window.
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December 2022 by Patricia Harwell
Best store I've ever been to and not just for mattresses and believe me I've been to alot of stores, customer service above and beyond what you would expect.Dominic and Jim went so far out of their way for me. They were unbelievable. I couldn't believe how much they helped me. Dominic gave me his honest opinion on the right mattress for me. He didn't try to sell me the most expensive he sold me what was best for me. I'm disabled in a wheelchair and he found me a mattress that was Best for what l needed. So if you want a store that is there for their customers not just for their money, they really have the personal touch. I highly recommend this store Believe me you'll leave with what you really need and the feeling of satisfaction knowing you got the best. Not only did l find the perfect mattress but 2 of the best pillows that are best for me no pressure from them none at all. I can't wait to finally get an amazing night's sleep. I've never written one of these before but l didn't feel right to keep this secret to myself.
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December 2022 by Pat Quigley
Jimmy was great & professional, not pushy like most places. He won't force something you DO NOT need. Received my mattress moments ago & would give Mattress Mart 10 ☆ !! He also offers a great selection on furniture, which will be my next stop. Before you shop anywhere else, do yourself a favor & visit Mattress Mart 1st. You'll be happy you did.Thanks jimmy
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December 2021 by Carolyn Lang
Didn’t think I could have a bed delivered ....... on the same day within 30 minutes of purchase ....... in a snow storm .....BUT BAM !! They came in this blizzard to deliver my bed !That’s what I call excellent service.
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December 2021 by Shantel Shaw
I love this place! I purchased my whole bedroom set from here! Jimmy (the owner) is very personable and works with you to get you exactly what you are looking for. Truly goes above and beyond! Amazing customer service! I would recommend Mattress Mart to everyone!!!!
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December 2021 by Bill Cavalier
I dealt with the owner he was great he made me feel like I had nothing to worry about even though my bed came late he was willing to bring me a bed to sleep on if I need it I didn't but it was nice of him to offer it was about 8:00 at night and he drove all the way to New York just to get my bed cuz I didn't put it on the truck.Great guy .I really appreciate his service.
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December 2021 by Joshua Bye
Jimmy is great! Bought two box springs and a mattress and he had them delivered and upstairs less than two hours later. 6/5 stars.
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December 2021 by Chaneena Banks-Redding
I ordered furniture from Mattress Mart. The owner was very professional. He answered all of my questions and went above and beyond to make sure I was happy with the deliver of my furniture. I appreciated the customer service and loved the quality of the furniture I received.
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December 2021 by Lisa German
This is the 2nd bed I bought from them and I couldnt be happier. I purchased a bed at 11am and by 3pm it was not only delivered but the guys were awesome enough to set it for me as well. I cant not thank you enough and will be recommending you to everyone I know!!!! I'll be in touch soon to order my new livingroom set ?
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December 2021 by Colleen Pollick
This place is awesome. Jimmy the owner was great person to deal with. Great experience. Delivery in less than 24 hrs. Prices hard to believe. Definitely recommend!!
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December 2021 by tina s
WOW! Excellent customer service at a time when this kind of service can be difficult to find! Jimmy had what I needed in stock and promptly delivered and set it up at my house. Highly recommend!! Thank you!!! ?
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December 2021 by Kim Dorell
What amazing customer service! This was the fastest and most friendly service I have experienced jimmy knew exactly what I was looking for had it in stock and at a considerably lower cost than the ones on Baltimore pike that the wait could be 3 weeks for box springs! I made the call told him what i needed ,he had it an within 10 minutes I was there and he was out front waiting to load my truck which he did. The entire process took 15 minutes including my drive there. I love to shop local and at smaller businesses to support people like jimmy. Thank you jimmy for your great service and not being one of those pushy salesmen types, I will be back and will recommend you and your store to everyone. Thank you again.
