-
November 2023 by Theresa Davis
Answer the god damn phone!
-
September 2023 by Azimzhon Ismailov
Zero service, they don’t want to work, there are phones on display but not for sale
-
July 2023 by Cassandra Orazi
We've been loyal Metro customers since 2013... Every single time we have visited and need of a replacement phone because we have lost it or an upgrade, they have always met with us quickly, we're honest with the prices, they didn't feel like sales people, they felt like friends with their recommendations. Recommendations. We will always stay with Metro and only buy our products at the HH Holmes location. EACH and evey sales person there gives exemplary customer service!! Thanks Metro!
-
July 2023 by Ryan Gillen
Tim was the associate who helped me and my grandmother and he was very patient and friendly.
-
July 2023 by elaine labarge
The staff are great! Alex took his time to explain my new phone to me. He was friendly and funny. I highly recommend going here
-
June 2023 by Miss Loren
Tim is the man! He has such excellent customer service skills he could have sold me a pet rat rather than a new phone and I would have been just as happy ? seriously though, he was outstanding to do business with and I hope he is there when I go back again.
-
June 2023 by Shannon Young
S & K we’re the most helpful! Was totally impressed when a rude customer came in spouting off all kinds of attitude, then proceeded to continue to call from the parking lot. We’re all humans but to get respect you need to give respect!
-
June 2023 by Ronald Mccode
Wonderful customer service excellent multitasking ?
-
May 2023 by James Barnhart
DO NOT GO TO THIS STORE...the manager and employees were vaping in our faces inside the store, would not help in anyway, locked the doors at 6:45 pm when they close at 7:00 pm and called the police on my 86 yo grandmother that was there asking for help!!!!
-
May 2023 by Bipedal Primate
It was a nightmare. Completely different staff now. The two guys in there were blasting rap music and spoke very rudely and unprofessionally, smelling like weed. They tried several times to hustle my mom for commission (whispering to each other). They would not settle for anything but most expensive phones to sell when trying to open an account with a plan (even though signs everywhere had free and way cheaper phones). They would not honor any of the deals. They should be fired, used to be my favorite location.
-
April 2023 by Michelle
Great people, always smiling and friendly. Always got a amazing deal everytime my son lost his phone and had to get a new one ?
-
March 2023 by Andrew J.
When I say what a pathetic display of a store I mean it the staff is absolutely ridiculous but yet the manager is worse sad but true what a joke he is the worst at customer service he doesn't even know how to operate phones and couldn't even put up my contacts on my homepage sad yet my service and connection are terrible the entire time he tells me I have to buy a new phone which corporate told me I could go in speak with them they could get me a discount off of the horrible service get this gentleman tells me I have to leave his store because that's not how it works yet I called the Metro today after getting all of this equipment buying nothing and have my old phone number back I seriously believe that that gentleman is a worthless piece of garbage and should not be a manager of anywhere let alone talk to customers I'm in the customer service industry and I've never seen such a joke yes I keep on saying a joke because that's what he is a clown I swear I will do everything to make sure his store fails if he has that store by the time this is posted. L****
-
November 2022 by John McNeill
Metro T-mobile is the best ?. For family cell plans they offer a bargain that others cannot match. The quality of salespersons are great ? too.
-
October 2022 by Nikki Mousseau
No one wants to do their job. Am supposed to get government credit and it’s been 4 months and haven’t received yet. I switched from cricket thinking it would cause cricket did it that day in their office and I paid $30 a month w a iPhone 11 now am paying $108 w iPhone se. Wish I never switched . Worse mistake I ever made. Can’t wait to go back to cricket
-
October 2022 by Shawndelle Zampitella
Kenny was great! They should all be like that! Made a stressful day much easier.
