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March 2024 by Nancy Smeltzer
i was a little worried about getting what i needed to get my new Olympic torchbearer kiln hooked up . But when i called Ferrelgas my worries were over.They assured me they had the gas line and regulator that I needed . they came at the appointment time and had everything set up !The kiln fired beautifully . Thank you FerrellgasNancy Smeltzer owner of Little Mahoning Creek Pottery
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March 2024 by Beth Burnett
Called in to get fuel because I came home from a weekend away and fuel was empty. They told me it could take up to a week to deliver it. I have 2 kids at home and they told me if I wanted it sooner I could pay them $250 more dollars on top of the almost $1,000 I was already paying. They waited the full 6 days to deliver it too. They didn't care if was only 20 degrees and my house was only 43 degrees inside.
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October 2023 by Nicole Poole
Ferrellgas makes it easy and convenient to order propane. I submitted my order online and was able to us the September promo code for a discount. I wanted to order early knowing that we're heading into colder months and usually they get backed up with deliveries. To my surprise, my propane was delivered earlier than scheduled. I highly recommend Ferrellgas.
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October 2022 by Misty Knapik
Ferrellgas is so easy to work with and its always so easy to reorder! Happy with this provider.
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May 2022 by jody stiles
I sure do miss Beatty gas No tank rental fees for not using enough gas to thier liking. They should just call it what it is, a penalty fee.
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February 2022 by Brian Hollibaugh
Need to call them when your at 60%. Maybe then they'll get their before you run out. No way should it take 2 or more weeks for a delivery.
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November 2021 by Allyssa Mack
We got quoted a different amount than what we paid for 5 days prior to delivery. Once gas was delivered we were OVER charged and had to pay an extra $107.00 on top of what we were originally quoted and had paid for over the phone. This was our first experience using ferellgas and I will NEVER use/recommend them again. I really wish we would've chosen somewhere else for better customer service and price.
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September 2021 by Nancy Brownlee
I made the right decision to get Ferrellgas for our propane. Everyone is curious. When I call to order more they deliver promptly. Keep up the great work!!
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February 2021 by Happy Shopper
Amazing customer service from this office which is now my local office.
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January 2021 by Allyssa Green
We got quoted a different amount than what we paid for 5 days prior to delivery. Once gas was delivered we were OVER charged and had to pay an extra $107.00 on top of what we were originally quoted and had paid for over the phone. This was our first experience using ferellgas and I will NEVER use/recommend them again. I really wish we would've chosen somewhere else for better customer service and price.
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December 2020 by Mark Carfang
Very neat and clean with a great outdoor display of products and equipment
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October 2020 by Theresa Rito
I am writing this on behalf of my father. He recently received a letter from your company letting him know that his service is going to be discontinued. They are coming to take away his tank because he doesn’t use enough gas! He is 81 y.o. & lives alone! How low can a company go as to disconnect an elderly mans service because he doesn’t cook enough. I hope you are proud of this type of treatment towards the elderly!
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January 2020 by Casey McGill
Customer service isn't in their business plan. The office staff is second to none in being "rude and unhelpful"
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February 2019 by Walter Silbaugh
Delivery people are knowledgeable, prompt and polite. Never a problem scheduling a delivery.
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December 2018 by Grant McCollum
The employees are friendly, the prices are reasonable and the deliveries are fast. I have no complaints.
