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March 2024 by Frog Lover
Auto delivery works like a dream. Price is great. The few times I've actually interacted with the delivery man he has always been pleasant and friendly. Same with the customer service reps.
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March 2024 by John Brophy
Deliveries are always on time. Autopay is convenient.
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March 2024 by Robert Hartman
No one showed up for the appointment I had scheduled for today on Friday of last week. When I tried to call and find out why the call center would only say I didn't make the appointment. After 45 minutes on the phone and being hung up on twice, I finally gave up which I feel like was the goal of the callcenter.
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March 2024 by chris wood
I have been out of LP gas for3 days. Every time I call I get either a computer or outsourced call center. They tell me it's on the way or delivery will be first thing tomorrow. Yet its always a no show. Look at the corporate website. It brags of its great service. I've been a customer for 35 years. I won't be starting Monday
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March 2024 by Katherine Matfes
Terrible customer service. We had an emergency and cannot get anyone to escalate to get a faster delivery, even with paying the extra $300 and the hiked up price per gallon.
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January 2024 by JOSEPH Niemczyk
YOUR COMPANY IS THE MOST DIFFICULT TO WORK WITH. I NEED A CUSTOMER SERVICE MANAGER TO CALL AND REQUESTED A FEW TIMES BUT NO ONE IN YOUR COMPANY SEEMS TO CARE. I NEVER GET A CALL BACK. I WAS CHARGED FOR DELIVERIES THAT I NEVER RECEIVED. AND OVER CHARGED FOR SERVICES. PLEASE HAVE A MANAGER CALL ME.
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January 2024 by Barbara Parisi
When it was cold out and my tank was 17%, I could NOT schedule a delivery . It took about 7 phone calls and finally an emergency to get a delivery. Your website is EXTREMELY SLOW. It was a bad experience.After a propane delivery Amerigas deducted over $200 ( we are on a monthly budget plan)! Why wasn’t this prorated over 12 months on my budget plan??? A few days later Amerigas deducted my monthly amount for their regular budget payment plan!!!
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January 2024 by Raymond Spratt
waiting for delivary still
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January 2024 by Thomas Yudichak
Worst company pre payed and can’t get a delivery customer service in Philippines useless heard back saying they Wii call but doubt it if not by tomorrow I will fill a complaint with pa attorney general
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January 2024 by Google user
When it was cold out and my tank was 17%, I could NOT schedule a delivery . It took about 7 phone calls and finally an emergency to get a delivery. Your website is EXTREMELY SLOW. It was a bad experience. After a propane delivery Amerigas deducted over $200 ( we are on a monthly budget plan)! Why wasn’t this prorated over 12 months on my budget plan??? A few days later Amerigas deducted my monthly amount for their regular budget payment plan!!!
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September 2023 by Pat Borruso
Delivery was made in a timely and efficient manner.
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August 2023 by Mike Sukhdeo
I have been a customer since 1996, and I never had any problems with delivery or service.
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August 2023 by Mary Jo Reese
Love the online delivery scheduling and payment process
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June 2023 by Koba Bukvaidze
Great job
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May 2023 by Robert Levy
I scheduled an appointment to top off my propane tanks. When I asked if they had any discounts, the rep said yes. It was only about $10.00 but every dollar saved is a dollar saved. There was a 7 day window but 2 days later someone came to deliver the propane. The driver was very courteous and when I explained that I lost propane during the winter when the house closed was closed, he told me that I needed turn the on/off dial all the way off. That will save me money next winter when I close the house again. A Pa. winter is just too cold!!
