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June 2023 by Robert Geller
I just received my background and it looks great on great quality material. The whole process took about 2 weeks and was worth it. I'll be ordering another background or two in the future. The goo to adhere the background to the aquarium was a simple process and really let's the image pop. With a light behind the aquarium the image illuminates without lighting up the tank. It's pretty knarly.
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August 2022 by Kylie DiFranco
I was a little wary to have ordered from here given some of the reviews, but all-in-all I’ve had a great experience with this place. I received an email to confirm and approve my order the morning after I ordered my background and I emailed back approving it. It was shipped out a few days later and I received it today - took about a week to get here. The background is very nice quality and it fits my tank perfectly. I would definitely order from here again.
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July 2022 by Melissa Cooper
I ordered ,They sent me a email to confirm the size and pic ,I confirmed it was correct ,and got it like 5 days later .and it looks Great
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April 2022 by Linda Donahue
Ordered background in January 2022; still waiting; not even a response on status or apologetic response on delay; poor customer service.
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February 2022 by Michael Arruda
Owner just needs more communication, but all together not a bad experience. Quality product
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May 2021 by Forrest Dunavant
Ordered on March 28th. It's now May 5th. Listen to all the reviews. This seller does not care about you, and seems to think a month to print and ship is acceptable. Then you have to deal with the fact that the seller must live in bumblefuk because he finally mailed it on April 24. These dates are real and disturbing. Especially to see he responds to folks and blaming on not approving a proof. The buyer picks an image and size. Why the need for proof. Exactly there is no reason except to buy the seller more time to be incredibly lazy and unprofessional. The proof is merely a scheme. When you place the order, you're sent an email stating it has been sent to design for printing and will be shipped in about 10 days.Yea right. It's been two and a half months and still nothing. And the seller could care less. So unprofessional and seems to be a huge headache for basically every buyer. Read reviews on google. Go anywhere but here. They also go by Skinny's Webworks.
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October 2020 by Mr Gehbak
There’s a high probability the residents of your aquarium will be dead before you receive your order from deepbluethemes. I’ve been waiting a month in spite of the 7 days advertised. If you contact them you’ll get a “checks in the mail” line.
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August 2020 by KA Rim
Can’t complain about anything I got what I saw and to be honest I was scared little bit at the first I saw some bad comments on here
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March 2020 by Susi Schuchard
I admit I was a bit hesitant at first to order, but a friend had such positive things to say so I decided to give it a try. This is a *wonderful* product and exceeded my expectations. I ordered only one as a test and I'll definitely place orders for the rest of my tanks.
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March 2020 by Richard Newport
I ordered 2 backgrounds. For a 55 gallon and a 310 gallon. They took 3 weeks to arrive. This is a custom product so I did not expect instant delivery. The product is sturdy and easy to install. Clean the glass thoroughly first. I was able to use a trowel to get the bubbles out. This is not recommended by deep blue themes but it shows how sturdy the product is. Get the recommended oil. There is no comparison to the cheap products in the aquarium store. I was a li
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January 2020 by Shared with: Public
I ordered a background about a year ago it took forever to get it but it was beautiful.So in November decided to get another one and it also took forever to get here.It was also beautiful so I decided even if I have to wait forever its worth it. Working on another tank and decided to order again they took the money out of my account and I haven't heard anything so I emailed them and still nothing. The end. I'll never do it again.
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May 2019 by Gina Wesseldyke
STOP charging people and taking their money and not sending the background! We paid for our background and waited and waited, nothing came, sent emails and made calls Nothing came, finally gave up and stopped payment on our credit card to this day we never got anything not even a im sorry for the error!
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February 2019 by Todd Storey
Order at your own risk. I ordered a fish tank background 10 days before Christmas. I knew it was tight to get my order before the holidays, but I emailed the company to ask if it had a chance in arriving in time. Mark replied to my email and said he would have it shipped within 3 business days (Lie). After waiting the 3 days, I emailed Mark to get an update. No response. I emailed the next day. No response. Finally, a week later I got a response saying that the order had shipped (Lie). At the same time, I received a UPS tracking email saying that a shipping label had been printed, but UPS had not received the package. More emails to Mark, and more promises that he had shipped it (Lies, Lies, and more Lies), but the tracking still showed that UPS had not received it. Mark even tried to convince me that UPS's tracking system is just slow during the holidays (Lie). I finally had to dispute the charge through my credit card company, and wouldn't you know it, UPS received the package the very next day. That day, Mark emailed saying that he shipped it from Hamlin, PA (Lie) even though the tracking shows that it was received in Taylor, PA. He said that since it was in Taylor, that showed that he had started the shipping earlier. Sure, Mark, UPS tracking just left out an entire leg of the shipping process. After all of Mark's delays and lies, I did finally get my product - three weeks after Christmas and about a month of total time. To be honest, the product is quite nice. There's simply no way I would do business with someone again who knowingly has such low integrity in his dealings with his customers.
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October 2018 by Julian Stovall
Beautiful!! Love these people!
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September 2018 by Jeremy Daniels
Love the background. I ordered the oil with the background. The oil makes a big difference. My advice get the oil it is easy to apply and looks great
