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August 2023 by Beth Salzameda
Ads say they deliver same day or next.They said they couldn’t for 3-5 daysMy husband picked it up himself. Then they refused to take the old one. I asked for a call back. Never got one
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July 2023 by Patricia Engle
Not only did Mike give us the best price around for our GE washer & installation, he delivered in less than 24 hours and took the time to give us the most useful, comprehensive tutorial we've ever gotten on any appliance purchase. You cannot find this kind of service with a big-box store.
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June 2023 by Kris Krager
They answered all my questions and helped me purchase a great air conditioner for my house. I shopped around and they gave me the best deal for my money. I have made purchases here before, and I have been satisfied every time.
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June 2023 by VIP KIDZ CLUB
Best prices around, prompt and courteous service, shopping there again!
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April 2023 by Brittany Kratz
We've gotten a dishwasher and a washing machine here. The employees are always kind, patient, knowledgeable, and available to help. Mike will probably forget more than I'll ever know about appliances, and I trust him to guide us to what is best for us, and best deal that'll last (although nothing lasts as long as it used to!). We will continue to return here for all of our appliances. Hes always transparent on cost, and attaches the home depot print out and price right to the machines. I'm glad I can stay local and small and still save a buck.They also always delivered the appliance and removed the old one without issue. We also had everything ready to go for them, he owns the shop, hes not a repair man to fix whatever issue you had from your original appliance and he won't allow his appliances the be installed in an already incorrect situation, which I am appreciative for, because sometimes you don't know it's wrong and I'm glad I'm not set up for failure!
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April 2023 by Kaylyn Sayre
The owner was rude and unprofessional. Delivered an appliance to my apartment, literally walked into my unit without permission. Would not even give 1 star rating.
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December 2022 by Sandra Whitcomb
Great sales people, GREAT service recommend, for a great experience and a good product.
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November 2021 by Daphne Dahlia
If you want a new appliance, delivered and installed for a great price, then by all means I recommend music and video Express in Honesdale. I bought a refrigerator, which they installed with ice maker. I also bought a propane stove, which they could not install due to the propane. Still the prices were absolutely great as well as the service.
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November 2021 by Mary Saliba
My husband and I believe in local owned shops and this is why . When we walked in there was real personal attention for what we wanted they new the product and there was no pressure in buying great attitudes,you know not the attitude of that we were bothering them so what it comes down to great experience ,and great appliances
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October 2021 by Laura Wormuth
I'm sorry, I try to shop local but stick to the pros. Don't let their friendly commercial fool you. They are not too friendly, exceptionally the owner. They do not deliver same day...took over a week, and unless it's a seamless installation they don't have the knowledge to install. A total waste of time and a lot of stress dealing with them. They left me and took the washer away.
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September 2021 by Bobby McVeigh
I don’t know why anyone would buy appliances anywhere else. Service is outstanding.
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August 2021 by Jean DeAngelis
For Appliances! AMAZING CUSTOMER SERVICE!!! I called from out of state to get Fridge for 90 year old dad. The girl couldn't have been nicer! She said they did not have the small size he needed in stock but somehow found one and got it to him the same day! Now THAT is customer service!!! Thank you so much for taking care of my dad!
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August 2021 by Robert Breslow
Very trustworthy & great service. Purchased a washer & dryer. Installation was great. Installer was very knowledgeable on both products.
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August 2021 by Scott Beard
Ordered a freezer and it was delivered when promised! Great prices and local!
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June 2021 by Vince Martone
The place to go for appliances. Competitive prices, excellent service and fast delivery. It pays to buy local .