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October 2021 by Loretta Englerth
I've only been there twice, a year and a half ago, I was satisfied.
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September 2021 by Gee T L.
1st time client needed "emergency" pedicure Called and discussed with Jacki first then got in the truck and drove to her! She was amazing!!! Would give her 10 stars if I could So caring and cautious with my issues... Payed such attention to detail with dealing with my crazy feet Told me what I needed and didn't oversell me... I appreciate that sooo much... I asked her if she would be my new pedicure lady and guess what... SHE SAID YES!!! So of course you know I went on their website and bought the Swedish massage, mani and pedi bundle for $99 to use next time!!! Soooexcited
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August 2020 by Catherine H.
After looking for a hairstylist for quite awhile I decided to go with Jodi. She did an amazing job listening to what I was looking for creating both manageable look while making me feel refreshed and extremely happy.
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June 2020 by Heather G.
I would like to express my anger and disappointment at my first and last visit to your establishment. I had an appointment with Karen today at 10am. This appointment was made several weeks ago and even confirmed yesterday. I reached out to you after my friend went there and loved it. I also saw there were excellent reviews. My experience was much different though. My daughter is a senior. As you know, senior year has been a big disappointment. A time that should be full of excitement has been filled with disappointments. I made an appointment here for her to get a pedicure and then to get a cut and color. I also made an appointment for myself for a cut and color. It was known that this was for my daughter who was a senior. Karen said that Kathy would be able to do my daughters pedicure while she did my hair and then she would do my daughter's hair. We arrived to our appointment at 9:45am and sat in the waiting area. About 10am, Kathy came and got my daughter for her pedicure. About 10 minutes later, one of the other stylists attempted to reach Karen but she didn't answer. She attempted again several minutes later with no answer. Finally, my daughter was done with her pedicure and we decided to leave. Someone came and told me they could maybe squeeze me in but it would be just me and not my daughter which is not what I wanted. I was not offered any type of discount or anything. I paid full price for her pedicure even though our entire day was now ruined. I tried to get us in somewhere else but we're unable to because of limited appointments due to COVID. I am so upset. I took the day off from work to surprise my daughter and have a nice salon day together. We ended up just going home. I will be sure to share my experience on Yelp, Google, and Facebook as well because I feel this was completely unprofessional and unacceptable behavior. Even if something happened to keep Karen from coming in, she could have text me. She had my number. It is now 1:07pm and I have yet to receive any type of apology from her for ruining my entire day.
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June 2020 by Sandra K.
I have been going to Craze for years. They have excellent hair dressers and I appreciate the lengths they are going to make certain their facility is clean and safe for the return of customers now that they can open up again.
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February 2020 by Lori R.
The atmosphere at the salon is so beautiful, welcoming and peaceful. Every stylist and technician is so friendly! It feels like a spa day when I come in for my monthly cut/color.
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October 2019 by Mechelle C.
Located at the front entrance of Hidden Hills (older section), they have a private drive to the right-before the gate. Marshal is just phenomenal! With pressure not too hard- he can work out the knots and help you relax . I've always required muscle manipulation for physical pain, but have never been able to find someone who can do what he does. My past experiences have been either strictly for relaxation or somewhat painful but therapeutic. I am so glad I found this place. Especially since the Thai massage lady disappeared from Cobblestone! $60/ 1 hour of bliss- tell him Mechelle sent you
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August 2019 by Andrea Nicole Burke
Love There Prices
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April 2019 by Kimberly J.
I needed a massage prior to a trip I was taking and was looking for a place close to home. I had just moved to the neighborhood so I thought I'd give Craze a shot. I have been a massage therapist for 20 years. I have also been an instructor at 3 schools in Jacksonville. Needless to say my standards are pretty high and it is hard for me to relax and not evaluate a therapist. Marshall was AMAZING!!! I felt like Jell-O afterwards. I think I actually started to snore at one point. Not only was I totally relaxed, but he found all my knots and worked them loose. What a great start to my trip! I plan on making this a monthly routine.
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December 2018 by Joy Witkowski
Nicenplace
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October 2017 by Hillary Francart
Beautiful salon. Employees are great. Open to the public and to residents.
