TD Bank offers excellent customer service with welcoming and friendly staff who are quick, efficient, and genuine. Many customers report positive and helpful experiences, including assistance with new cards and international wires. However, experiences can be a hit or miss, with some encounters with rude staff in-person, on the phone, and at the drive-through. A point of criticism is the lack of branches in certain regions like California, which some find inconvenient for a bank promoting convenience. The local branch is also noted for being helpful to non-customers in need.
Coming to this branch location for many years . Excellent customer service and always welcoming faces. Thank you Stephanie, Paul, Julia and all. Rao
January 2024
Julie was excellent helping me with an international wire this morning. I'm only giving 3 stars though because this is supposedly "America's most convenient bank" but there are no branches in California. Very inconvenient in my opinion.
September 2023
Mostly positive experiences with staff but honestly, it depends on the day. I’ve met very pleasant staff and also, very rude to staff here both on the phone, in-person, & in the drive through. It’s a hit or miss!
