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August 2023 by Paul Neff
JEFF Richner, has good Prices. And will try like hell to get you your Part.He has alot of New and Used parts from out west, down south and from here in PA. BMW Mercedes Lexus Audi Ford Chevy Dodge and Many High End Companies To Many To Remember Truck Beds, doors, hoods, front and back bumpers, front grills. left and right fenders, front clips, Back hatches. Many different yearsAs a customer,. U feel welcome and safe. You name it I've seen it Many Brands walking through his Property from Imports to Jeep, Hyd, Honda, Chrysler, GMC. By the way, At the end of the process The Part looks great on my ride and it looks freaking awesome.,! Thanks Jeff !
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July 2023 by Ryan Hursh
An absolute disaster. See pictures…
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May 2023 by VERONICA MORONTA
i wish wish there was an option not to click on a star. I myself do customer service, these people dont even want to make a sale. Rude customer service ever!! i couldnt even get a price the worst
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February 2023 by Chad Maurer
I'm sure he has a lot of parts but when trying to explain what I was looking for he kept talking over me which I find very rude. I hope he does well but I can't handle that.
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December 2022 by Wes Jones
Called to check on prices on steel wheels for a car. First comment was most people dont want to spend good money. Then proceeded to ask me 3 times what i wanted to spend. I said for steel wheels i usually only pay around $25 ea. He then said he doesnt want to deal with me and hung up on me. I was willing to drive 4 hours to do buisness and buy multiple wheels, but didnt even want to tell me what they wanted for them. Glad i didnt waste a trip.
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December 2022 by Tommy Patchell
These guys were good guys i came from Brooklyn to pick up a part and the 2 guys I met there were great no problems getting a part except there was a piece missing on it in the center of the bumper a small half round piece.didnt notice til I got back I wasn't going to drive 4 hrs back to dispute it..its not thier fault these things happen
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August 2022 by Amer Almabruk
Quality parts very clean ,Good prices .
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July 2022 by Syed Raza
I found a white Prius bumper here. Answered my calls every time I called. I set up a time with them and the bumper was there when I arrived. Good experience, part was similar to the condition in the pictures.
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July 2022 by Casey Jones
Has the parts I need everytime . Thanks Jeff and Steve for making it a great experience
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April 2022 by Arjen Lewandowski
Terrible Customer Service. Called to get a quote on a part listed on Car-part but the guy is not aware of the item listed on car-part.com. Then why you list the item there ? Don't waste your time very poor service
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April 2022 by Victoria Beitel
No help at all. Called to get a quote on a part and wasn’t 100% sure about whether had abs or not but said I believe not. Wouldn’t even look in the system to give me a quote on the part because didn’t want to “waste his time” because he does this “ all day long”. Terrible customer service.
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August 2021 by ekim oiramed
Don’t call and ask him for parts. He’s got “real customers” to get too. Give him that specific year. He doesn’t care if the whole range would fit. Super unprofessional and rude out of the gate. I’ll take Ben Franklin elsewhere with pleasure.
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August 2021 by Mike Ford
ORDERED A REAR BEDSIDE. THEY SAID THEY WOULD SHIP IT OUT THAT DAY OR THE NEXT. DID NOT RECEIVED IT. CALLED AND HE SAID IT WAS COMING FROM CALIFORNIA. I TOLD HIM HIS MAIL BOX WAS FULL AND HE SAID "THERE IS A REASON I DON'T EMPTY IT AND HE GAVE ME ANOTHER NUMBER TO CALL. A WEEK LATER I CALLED HIM TO CANCEL THE ORDER. HE SAID HE WOULD BE BACK WITH ME. NEVER DID. THE NEXT WEEK WE GOT THE PART. IT WAS SHIPPED FROM GEORGIA. IT WAS NEW BUT HAD SCRATCHES AND BLEMISHES ALL OVER IT AND WOULD TAKE MORE TIME TO FINISH IT THAN TO REPAIR THE ORIGINAL ONE I HAD. I CALLED AGAIN AND TOLD HIM WE DID NOT WANT IT AND HE SAID HE WOULD CALL BACK. NEVER DID. I EMAILED HIM AND CALLED BOTH NUMBERS AND THE MAIL BOX IS FULL. WE PAID $1295.00 FOR THIS. I HAVE CALLED WEEKLY FOR THE PAST 3 MONTHS. THEY DON'T DESERVE 1 STAR.
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August 2021 by Mike F.
I ordered a new rear panel for a pickup he said he would ship it that day or the next. Did not get it in a week so I called back. He kept giving me all sorts of excuses and said it was being shipped from California. I tried calling several time with no answer. I called from a different phone and got him still the same run a round. I told him his mail box was full and he said "I know, there's a reason for that". I cancelled the order and he said he would try to stop the shipment and would get back with me. He never did. 8 days later the shipment came from Georgia. One of our employees accepted it. When it was opened it had blemishes and scratches all over it. I called him and said we did not want it. He said we could call the company and have them replace it. We do not want it replaced we want them to take it back and get our money back. It has been 3 months and I keep trying to call. It goes to voice mail and it is always full. I emailed him by Car Parts.com and got no response.
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July 2021 by Dave
IF I COULD GIVE A ZERO I WOULD....THEY DO NOT DESERVE EVEN ONE STAR...DO NOT ORDER ANYTHING FROM THIS COMPANY...WAITED OVER A MONTH AND WHEN THE BEDSIDE SHOWED UP IS WAS JUNK. I LITERALLY THREW IT AWAY. DO NOT TRUST THIS BUISNESS!
