AAA Central Penn in Hummelstown, PA provides exceptional customer service and a wide range of convenient services. New residents and customers praise the professionalism, knowledge, and patience of the staff, particularly Cynthia, Kathleen, and Dan, who have helped with title releases, car registrations, and efficient processing of paperwork. The travel agents, such as Don, have also received high praise for planning amazing trips. However, some customers have experienced difficulties reaching the local office, with calls being transferred to roadside assistance instead. Overall, AAA Central Penn is known for making customers' lives easier, from license and passport information to convenient travel planning.
Kathleen E. at the Hummelstown location recently assisted us in the title transfers of a camper and a utility trailer. She was very knowledgable, proficient, and helped us in such an efficient pleasant manner.. There were a few extra steps needed as well. Please extend our gratefulness to Kathleen and management.
July 2024
Great customer service from Dan today as I exchanged currency. Very welcoming and conscientious.
November 2022
Awesome services and great travel agents! Don has planned 2 trips for us already and both have been amazing! Their other services are super convenient as well!