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April 2024 by Natasha “Mini” Khat
I ordered the chicken nachos BellGrande and was disappointed to find that there was very little to no chicken in it. Instead, it was mostly tortillas and sour cream, despite the high price of 7.59.
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March 2024 by Stephen Gunzenhauser
Terrible service, and worse than that, absolutely terrible tasting food. They did not care at all how everything came together. I took the rest of it home for my dog to eat because it wasn’t edible for any human.
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March 2024 by Tom Potter
Drive thru post Bears game late! Others gave negative reviews BUT our order was perfect with tons of sauces. Diablo & Mild is how my family rolls!We'll be back the next time we're in Chocolate town!
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February 2024 by p sw
Just a Taco Bell nothing fancy. Staff should work faster. The drive thru is packed for 7 min. Otherwise I give it 4 of 5. Not bad!
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December 2023 by C N
I’m writing this review in regards to a negative experience I had involving an employee at this location.I am a DoorDash driver and I was sent on a run to pick up an order at this location during store hours. When I arrived it was a few minutes past midnight (going into Sunday) which is when they close but in my mind if they accepted an order while the store was open then you would think they would still honor the customers order and have it ready for pick up when I got there. But no.I pulled up to the drive thru as directed by DD and immediately without even getting to say anything the kid working the headset/drive thru orders began shouting at me “the storeeee is closeeeeddd” while dragging out his words to emphasize his statement. I proceeded to say nicely, “Hi, I’m here to pick up a DD order for so and so…” Immediately he repeated the same statement “the store is closed” dragging out his words to be arrogant again.At this point, I asked him why they took on the order if they aren’t going to fulfill it? With an attitude he says “do you doordashers not know your job, they send doordashers too late you idiot!” Then he proceeded to insult, mock and yell at me through the speaker box being aggressive with no care in the world about how he’s speaking to me. As I drove around to the side of the drive thru he was hiding and nowhere in sight on purpose so I couldn’t see his face yet I could hear him still yelling and throwing out slurs and ignorant rhetoric until I left.This kid had a huge ego, literally told me he didn’t care if he got fired and blatantly tried to intimidate me. As a DD driver, we’re sent to a lot of sketchy/unsafe locations and we get low pay more than half the time we dash… we don’t get reimbursed for gas/car maintenance/mileage. We earn our money based on tips from customers and a small base pay from DD which can be between $2-10 but usually on the lower side. My time is precious when it comes to earning money and fulfilling an order is just as important. If we don’t fulfill an order we lose out on that pay completely! All time/gas wasted.All we’re trying to do is fulfill our orders and do our jobs (safely) just like anyone else. Interactions like this make both customers and DD drivers unsafe!! Imagine what this kid could be doing to people’s food if he’s speaking to customers and DD’s this way!! This behavior is completely immature, unprofessional, ignorant and down right disrespectful. Terrible customer service skills and no respect for his job position. This happened Saturday, December 16th 2023 into Sunday. I have pictures of one of the workers vehicles who was there that day, there was at least 2 people.There needs to be full accountability for his actions and briefings on hospitality standards with the store workers. His leadership needs to come up with better training for staff, either that or stop hiring ignorant kids.Everytime I go to this location the workers are goofing off, moving very slow, swearing and messing around especially the evening crew. Taco bell, Hummelstown… do better!
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December 2023 by Gail Troupe
I can't give details on this toco bell I was just near it I didn't go in. But I'm sure they are good it's taco bell
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December 2023 by Kim Roush
Ordered online So we can go through drive thru quicker. Well that was a really big mistake because we waited in line for 50 minutes. When we finally got up to the speaker we were told they can't accommodate any orders. They said something about not enough food and something with their online orders going down. Cars were pulling out of the drive thru line. The only reason why we stayed is because my daughter already paid for her food on the app. They knew this problem was happening and the line of cars were piling up. They should have had somebody walk outside and let everybody know what was happening instead of having us all wait there. Highly disappointed.
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November 2023 by Shoshanna J
Just drove in at 8:40 AM and they were closed. Asked the employee working there when they’d open since it says they open at 8:00 AM. They said “whenever someone comes in”. How unprofessional and rude.
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November 2023 by Erik Weaver
Service at the Hummelstown T'Bell is very improved from a year ago. Accuracy, quality, and speed is focused there. The App is working better also. If you are in Hershey area, ring T'Bell!
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November 2023 by Jessica Velez
Worst taco bell food I've ever experienced and gotten. Crunchwrap was charged for the extra tomatoes I requested and came with none, hardly any lettuce or meat. It was a sad nacho cheese quesadilla at this point. The Mexican pizza was thrown in the box like they dropped it on the floor and then put it back in the bag. The tacos were sad but not the worst so those were okay, but never ask for "plain" cause they don't understand what that means. Specify "meat and tortilla only" for future reference.
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October 2023 by Evan Bingaman
Always go in the drive thru even if you are eating there because it takes years to recieve one speck of a quesadilla if you order inside.
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October 2023 by Ashlie Coughlin
Great food, didn't have too wait long and we had a fairly big order. Cane with lots of sauces and most importantly napkins!
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October 2023 by Dhruv P.
This TB is the most trash one you will go to. The staff cares more about the drive thru then the person who is physically in the store. They also ignore you and you wait forever. I get you guys are busy but even the manager who is this Caucasian gentleman just looks at you like he is a deer in headlights. Do better and if y'all busy just let the internal customers know.
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October 2023 by Emily Reed
Ordered three different burritos and sauces. Sauces were missing from the bag, and I got the wrong burritos. Waste of my time and $$
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September 2023 by Dave Graham
Usually good but stopped today and no one is here yet it’s past 8 am when you guys are open
