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March 2024 by Essence Thomas
The leasing agent was super nice , she made sure I was able to move in. She was very thorough with explaining the lease. My kids love they new home.
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March 2024 by Jamie Tosi
I would give 0 stars if I could. I lived there from 2018-2024. Gave absolutely NO issues the entire time. I stayed to myself and only really talked to 2 of the neighbors. DO NOT rent from here. AVOID it. They are MONEY HUNGRY. They tried to say that I am responsible for replacing the carpet and vinyl in the bathroom when THEIR people are the ones who didn't do the job correctly. They also tried to say that I needed to replace a blind that had very minor damage from wear and tear. Mind you, I was told that the wear and tear stuff was not my responsibility. I also want to point out that during pre-moveout inspection, maintenance told me to call if there were issues disconnecting our washer and someone would assist. I called that day because the water was still leaking out even though it was turned off. All Mercedes had to say was "we don't have maintenance on staff today". So I bet if we didn't figure it out, they would've tried to charge me damages for flooding the apartment. They take NO responsibility for anything. ONLY good thing is the amount of space that's inside.
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August 2023 by Yakena Brown
I would like to take a moment to express my gratitude for all of your efforts on behalf of my family and myself! You are the consummate professional in your role as general manager, and we really appreciate the fact that you go above and beyond the call of duty to meet the needs of the many families that you serve!
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May 2023 by Yolonda Mitchell
I have been given literature about Summit view but have never been inside the units there except the apartments. I have never been in the townhouses I have driven through there and they look nice on the outside the townhouses but the apartments are not well maintained they are noisy and there is a lot of unsupervise children playing outside. The townhouses look better maintained and it's quieter, and I have never seen any children outside in that area. I know someone that lives in the apartments there and they are not any place I would want to live due to the loud noise from other residents, the many repairs that I know my acquaintance has had to request that they were slow to fix. The common areas of the apartments are dirty from teenage residents and children leaving food trash, cups, drink bottles and restaurant bags on the stairwell and landings! The apartment look nice inside as far as the spaciousness and layout but the walls are very thin and you can hear the noise from other residents above or below you. I wouldn't want to live here!
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February 2023 by Love Payton
My experience with Mercedes was disgraceful. I went through the whole application process in December for my mother as I am her living aid and asked her was there anything else I needed to do because I am not from here and didn't know how it works with their complex. She tells me no and proceeds to show us an apartment. My mother has to move out her current place by the end of February and at the time would've given us enough time to find another place to stay or even become a registered living aid. Here we are in February with no place to go. Mercedes was very nonchalant and unapologetic as she told me we could not move in due to me not being registered. Why wait so long to tell me that information especially when you knew in the beginning and have current tenants that you've worked with doing the same thing. She had no sympathy and unwilling to work with us or even offer help.
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February 2022 by Star Cooper
I would like to live here but I am only one person and while they accept Section8 I would have to have someone else with me!!! I
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February 2022 by Jonni Pollinger
I've been here for 20 and Mercedes is the best! She's very professional, accommodating and efficient! I can trust that she knows what she's doing and cares, and can get the job done.
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February 2021 by Michelle Alemany
Beautiful apartments, great area and two full bathrooms. Cant beat the price.
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February 2021 by Yadethsie Ortiz
Great neighborhood and customer service, Mercedes made the move in process so fast and easy. Loved it!
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February 2021 by Mildred Martir
Office manager very respectful and helpful.Ive been here for oven ten years and she gets the job done with making sure work orders are done in a timely manner. I am very satisfied.
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February 2021 by Claryn Jackson
My children and I moved here from California in January. I found this place in February and the Apt was mine from that day. Because of covid, I wasn't able to move in my place until May. From the time I started the whole process, the property manager Mercedes was so welcoming and warming. She helped a lot and she is about her business. She kept in contact with me the whole time keeping me informed on the progress of my moving in. I love my apartment and the environment. It is very quit and a peaceful place to live.
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February 2020 by Samaine Jefferson
I've been here going on 4yrs i can only say good things about my residency here at waterford summit view. I had no problems here as far as feuding with neighbors or other. staff members are always there to listen to a complaint or maintenance problems if needed however i would recommend waterford summit view to any one at any if they're looking for a resident at that present time. However i look forward of being here for many more years to meeting new people
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February 2018 by Luis Rivas
I like it bacause is peace and quiet good
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February 2017 by Jody Shaw
Apartment Flooded 2 times in 1 month, first time was the day before my major back surgery, came home to my master bedroom in my living room, I COULD NOT LIVE THERE, THEY NEVER COMPENSATED ME, AFTER THE FIRST FLOOD, 28 DAYS LATER, THEY REFUSED TO TURN HEAT ON IN THE "EMPTY" APARYMENT, DURING THE WINTER,AND ON TOP OF IT THE OLD ( MALE) PROPERTY MANGER CAME IN MY HOME AND THREATENED ME! BUT THEY SAY I OWE 500.00 IN DAMAGES.... FROM THE FLOODS THAT WERE THEIR FAULT! IF you have CHILDREN SCHOOL AGES, DON'T MOVE THEM IN THERE! My son had handicaps, when he went outside rocks were thrown at him, called RETARD! As adults laughed!Sadly I lived there previously... When first built and THEY WERE BEAUTIFUL, RAN BY PROFESSIONALS ! LIVED THERE 7 YEARS, NOT 1 PROBLEM, MANAGEMENT CHANGED AND GHETTO MOVED IN! BRAUTIFUL APTS. JUST NEED TO SCREEN FOLKS BETTER.... OH AND I WAS NOT SECTION 8, I PAID FULL RENT!!!!
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July 2015 by Jonni P.
Do NOT move here! The management company is terrible, as is, the staff! They are uninformed, unorganized, don't answer the phone, & have an attutude. They couldn't care less about the residents! There are unsupervised 3 year olds all over the streets. There is always trash strewn about the property. I have lived here for years and it just keeps getting worse and worse. Can't wait until my lease is up!
