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March 2024 by Donovan Schaefer
My dry eye condition was causing me serious problems until I started working with Dr. Intili at this practice. I've always found their staff helpful, compassionate, and professional. Dry eye is tough to beat and not every treatment works for everyone, but I was in excellent hands at VEP.
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March 2024 by Joseph Bamberski
I recently had an emergency situation with my right eye. I called Valley Eye Professionals and spoke with Patty. She went out of her way to bring me into the office for examination and also arranged for a retina specialist to see me immediately after my visit when no one was taking patients due to it being the Friday before Christmas. Her extra effort and insistence on me being examined probably saved my eyesight. I cannot thank you enough for your professionalism and dedication to your patients.
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March 2024 by Marianne Sgrillo
I have been a patient of this practice for many years. I understand other people's frustrations with having to waiit, but I feel I wait wherever I go. Be it the grocery store the bank Traffic etc. This practice is the best l. i've been wearing glasses since I was three years old I've had a lot of experience having my eyes examined. just like to say, it's a pleasant experience for me. From entering the door and leaving I have no complaints. Everyone is professional and friendly.I will continue to go to this practice.
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March 2024 by Rochelle Swartz
I had cataract surgery by Dr. Halfpenny. She is caring and very professional. I couldn't have asked for a better medical experience and outcome. Post-op care was also professional and exceptional. Dr. Higa and Rita were great.
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March 2024 by susan glennon
I had a very positive experience at Valley Eye. The office was very busy and it was clear everyone was hustling to get the job done. There was a great sense of teamwork among the staff from when I first checked in and through my entire visit. The staff seem knowledgeable and interested in helping. Dr DiFranceisco was friendly, attentive and addressed all of my needs at the visit. Thank you for caring about the patient.
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January 2024 by Cliff Bassman
Great experience with Dr. Halfpenny and everyone on her extensive staff! Warm, attentive, competent, and technically expert-- what more could a guy want? And my eyes at age 66 are seeing better than ever!
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January 2024 by Hilleary Nguyen
I came here as a new patient. After waiting 30 minutes past my appointment time, I went to the desk to inquire. The woman there who had taken my co-pay just ignored me for a couple minutes before finally asking what I needed. She then went to check to see when I would be called. I was then called and taken to an exam room. An assistant proceeded to ask me the same questions I had filled out on the paperwork. After that, I waited 10-15 minutes more before the doctor came in. Dr. Higa was very nice, but overall I was there almost 2 hours for a standard check-up appointment. On my way out, the receptionist took the paperwork and then tried to make another appointment. I did not understand what she said so repeated while yelling "Morning or Afternoon" at me. I advised that I didn't need another appointment to which she explained it was for next year. I declined to set it and she rolled her eyes. Bottomline: Very rude service that took FOREVER. STAY AWAY!
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December 2023 by Jessica
Had an opthalmologist appt here. Very friendly and thorough. Will go back again.
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December 2023 by Mrs Bill
Cataract surgery by Dr. Intilli was easy, stress-free & turned out beautifully. I had an eye emergency on a weekend & Dr. Chin returned my call & sent prescription in quickly, on a weekend! The medical expertise is beyond compare. The staff is professional.My other eye was operated on by another local practice who was a nightmare. Valley Eye is by far the best ophthalmic practice in the area.
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November 2023 by Karen Asper
Dr. DeFranceisco has been wonderful helping me with contact lenses for a difficult prescription! Office is staff is wonderful and appointment was on time.
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November 2023 by Jane Gerhart
Dr Frank Chin is personable, respectful and compassionate.I had a great experience meeting Dr Chin. He was very professional and listen to all of my concerns.I felt very comfortable with the care /treatment I was given. Will definitely refer him to my family and friends.
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August 2023 by Eileen Kazanjian
I have been seeing Dr. Jody for around 8 years. I have been very happy with Dr. Jody but she is fading out getting ready to retire. This year I was seen by Dr. Chin. Dr. Chin came in the room with out an introduction or even a hello how are you. I guess this is how he treats patients that aren't his. Obviously he saw me as not important cause I heard how he treated his patient across the hall before me and it was very different. Now I don't know what I am going to do in the future. The 4 stars are for Dr. Jody not Dr. Chin. Just remember if not for your patients your practice would be nothing!
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May 2023 by Jon Wilkinson
First time going today and I have to say the best eye dr I have ever gone to. Dr. D and his staff was fantastic
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April 2023 by Valentina Fridman
I had a great experience meeting Dr.Frank Chin and his assistant Zoe. They are very professional and listened to all my concerns.I was very comfortable in their office and felt that they truly cared about my health.
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November 2022 by Kelly
The entire staff is wonderful. All the girls that work there could not have been nicer to me. It was a pleasure. Everyone including the Doctor was dressed up for Halloween. They made a doctors appointment actually fun. I was scheduled at 9:00 and out before 10:00. Dr Halfpenny is great.I wouldn’t go anywhere else. Thank you Valley Eye Professionals
