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December 2023 by Carly Williams
Worse bank ever. Everyone I know including myself has had nothing but trouble with them. They charged me overdraft fees for no reason. When I wouldn't even use my account. Everyone I know gets lied to by them saying they'll have their money the next day but then hold it for 10. Worse Worse bank ever.
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November 2023 by Jerry McGuane
Took my 76 yr old Mother to close out my Father's account recently passed he was a Vietnam Vet.The manager who would not give his name would not accept Moms military ID drivers liscence or death certificate and marriage liscence to close account and had audacity to call police ..simply professional
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November 2023 by Butters12379 “Butters12379”
ABSOLUTE GARBAGE WORKERS. DISRESPECTFUL STAFF.
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October 2023 by Mr. Hector
Just opened an account with Shana and she was super nice. Looking forward to our partnership with Key Bank in Imperial, PA.
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October 2023 by Scott McCracken
Friendly, professional, knowledgeable, & fast service…all the time at the Imperial, PA location. Highly recommend them.
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July 2023 by Delia Wyatt
Imperial office always friendly and professional. They do care about their customers.
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May 2022 by Tinas Three
Tiffany I do believe her name is.100 % flawlesss fast and efficient and very nice.
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May 2021 by Graphic Shirts Galore
I didnt know this and Im warning everyone here but if you leave a card in their ATM and it is NOT a keybank card, they will keep it and NOT give it back. I left my child support card in the ATM and i asked if I could have it back and lady told me at the desk that they are NOT allowed to give it back if its not a keybank card. What a joke. They pretty much punish you for not having a keybank account.
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April 2021 by JennLynneBoutique
I didnt know this and Im warning everyone here but if you leave a card in their ATM and it is NOT a keybank card, they will keep it and NOT give it back. I left my child support card in the ATM and i asked if I could have it back and lady told me at the desk that they are NOT allowed to give it back if its not a keybank card. What a joke. They pretty much punish you for not having a keybank account.
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October 2020 by Michael A Peluso
ive lived here for about 13 years now in the area and have been through numerous banks,and bad service caused me to leave all of em....bad attitude doesnt fly with me.keybank has been so good since they have moved here!not going anywhere else!
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October 2020 by Michael Anthony Peluso
ive lived here for about 13 years now in the area and have been through numerous banks,and bad service caused me to leave all of em....bad attitude doesnt fly with me.keybank has been so good since they have moved here!not going anywhere else!
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September 2020 by Jennifer Sherry
I didnt know this and Im warning everyone here but if you leave a card in their ATM and it is NOT a keybank card, they will keep it and NOT give it back. I left my child support card in the ATM and i asked if I could have it back and lady told me at the desk that they are NOT allowed to give it back if its not a keybank card. What a joke. They pretty much punish you for not having a keybank account.
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June 2020 by Keith Scott
My visit here was alright. It was quite easy to go in and out of it. Personally, I would recommend going to it.
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April 2020 by Gabriel Michaelspiritwolf
Nick on customer service not this bank imperial. Very rude to me makes me want to switch banks immediately