-
December 2023 by Donald S.
When in for an upgrade. The lady that was working told me it would be" a while". I asked what a while meant, 15-20 minutes? She said prob an hour maybe a little longer. And she wasn't very nice or apologetic about it. Just overall had a pretty bad attitude. Wouldn't recommend this store.
-
September 2023 by Jamie Wynn
Loved the two workers that were in there. They helped us find the best deal! Don’t be a jerk to them if they’re just trying to help!
-
August 2023 by Thyme Warp
I came in with a problem and I left with a solution thanks to Randall, and I would give him a 5 star rating for his professional and knowledgeable customer service!
-
July 2023 by Elaine C
Don't be fooled by Cory's crazy curls at the AT&T store in Indiana, PA. This guy is more than just a hairstyle – he's a walking encyclopedia of phone knowledge with a touch of pizzazz!Cory's brain is like a smartphone on steroids. He knows everything about every gadget, plan, and feature known to mankind. It's like he swallowed the entire AT&T website and can regurgitate it on demand!But wait, there's more! Cory handles customers with the finesse of a magician. He'll make your phone conundrums disappear faster than a rabbit in a hat. His secret weapon? A combination of charm, wit, and a sprinkle of pure magic.So, next time you're in Indiana, PA and need phone advice, seek out the curly-haired wizard at AT&T. Cory will cast a spell of knowledge and dazzle you with his customer service tricks. Trust me, this guy is a wizard in disguise, and your phone dreams will come true with a wave of his wand – or should I say, his crazy curls!And yes, I walked out with a new phone!
-
July 2023 by Drake Strong
Joke of a place with jokes of employees. They hold your bill so you HAVE to pay a late fee. Call the 800 number UNLESS you need a new phone that’s about all their good at
-
May 2023 by Ariel Dospoy
Carla was very knowledgeable and had a very good understanding of her work. She talked through us with different plans and service plans. She helped us with upgrading and switching over from a different service provider. We left with new phones and a great experience.
-
April 2023 by Mallory Barr
My husband and I had a fantastic experience with a very knowledgeable and personable sales rep named Carla. She did a wonderful job listening to what we wanted, and we left happily enjoying our new phones. Definitely would highly recommend!
-
April 2023 by Catherine Wory
Carla was super helpful in getting us switched over from Verizon. She was cheerful and knowledgeable and made the process very easy!
-
March 2023 by Royale Shields
Cory and Laken were fabulous! Very quick yet thorough and super knowledgeable and efficient!!!
-
March 2023 by Tyler Byers
Carla from the store in Indiana, PA was amazing we had to do tons of upgrades and she had to stay after hours because we were still working she was so nice and didn’t rush us and she knew her stuff! I was blown away!
-
February 2023 by James Mathews
Way too long to get phoned. Total of 3 visits and 6 hours of total time spent there.
-
February 2023 by Ashlee Long
Carla was very friendly and accommodating, helping us find the right plan while also going through all of the options. Incredible service! Other members were also very friendly and it’s obvious the store is well managed with customer service as their main priority. Thank you! Will be back to this location.
-
February 2023 by Steve Shepler
We always have a great experience at this AT&T location. The staff is friendly, knowledgeable, patient and very helpful with everything we need. Thanks Laken, Cory & Scott (aka Randall) for all your help. You are all awesome!
-
February 2023 by Michelle E.
OMG y'all this semi glowing review is going to sound like I know the guy but I swear on my life I just met him! I suffer from mental illness...a lot rn. Communicating is very hard for me when I have any kind of anxiety or stress. Cory at the Indiana, Pa store went well beyond that! Hell to be honest the only reason I am still with at&t is because of his professionalism! He was amazing. I actually cried on the way home. No one is ever that kind and understanding with me when I am in an attack. His patience and empathy will forever be remembered by me! Now I don't have those types of attacks often, but others ignorance can bring it out in me. to find out that y'all had been charging me insurance on 4 devices when I've never had but the one phone the entire time. You pay in commission right? Incentives for insurance add ons? I feel DEFRAUDED of my hard earned money. I feel like I can't trust their company and yet I ended up getting the best customer service I think I've ever had in the end. That should say a lot about Cory! Whoever signed me up should be f'n fired becasue I feel like screaming my story across every platform online about the fraud I experienced when I was a brand new customer. I should've been welcomed and appreciated for joining them in business. I feel the complete opposite! It came out to $504 in overcharge and yat&t gave me the run round and ultimately only wanted to only give me $50 back for defrauding me. Cory stepped up and helped me where I couldn't help myself because of my mental illness. i applaud employees like Cory and I hope you do to! That young man is the way our future should be. Remember that! As for my refund...we'll see on whether I take my upgrade and stay! as for you if you choose to use this company go see Cory. He is a hell of knowledgeable salesman that stands up and will fight for you if needed. Integrity, honor, honesty, and a backbone you don't find that package in very often anymore. thank you Cory for restoring my faith and not hating having to "deal" with me!
-
January 2023 by Mike Hunt
Laken is the best! I am the problem child when it comes to tech issues. She either knows how to fix it or who call to fix it.
