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September 2023 by Thomas Heming
In the last year took both vehicles of mine there for repairs? Outstanding job will never go anywhere else but there thanks.Services: Painting
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July 2023 by Eric Olsen
Repairs were completed quickly with no hassle. Professional staff with a helpful smile. I had trouble finding the front door (I didn't see the sign) and the shop staff were very friendly and pointed me in the right direction.
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July 2023 by James Shaffer
Out standing work done on my vehicle. Repair was quick and done well. Great customer service and easy transition from my insurance company to them. Very professional and well experienced staff.
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April 2023 by Bobby Schreckengost Jr
buyer beware, personal experience, do not trust these people. We took our car there at the beginning of April 2023 for a small amount of body work 2 dents. The first time we picked the car up there were paint runs. The second time we picked the car up totaling about 8 days. There was significant damage to the car around couple thousand dollars worth. Shock and anger doesn't even describe it. Our car is scheduled next week at another body shop to fix all the damages from colonial collision. We have pictures in there lot at drop off and pick up. Even the insurance company couldn't believe this happened and because of the pictures are paying for the second round of repairs. This place either doesn't care and doesn't have the necessary skills and common sense or they did it on purpose. I wish Google would let me show the pic's.Services: Body & Trim
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November 2022 by Justynn Palmer
Was wary going in as this was my first time ever needing to have car repairs done, but turns out these guys are the real deal! The repair work was timely and extremely well done, I was contacted often and kept up to date on the status of repairs without having to reach out myself, and the pricing was beyond fair. Can't recommend them enough if you're in Indiana
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October 2022 by Courtney Sekerak-Weyandt-Toyama
So this will be a long one but hear me out!Lori has been amazing and so has everyone else I have talked to so far. They have tried so hard to make this less of a nightmare and they haven't even seen my car yet.I was in an accident on mother's day-super lucky I know-they called me Monday and asked when I would be bringing the car in. I didn't have it and told them that the tow driver had told me he would drop it off that day because he couldn't deliver it while they were closed. Long story short he's a liar. Today-tuesday- I called just to see if they had a chance to look at it. They informed me it was never delivered. Several hours later it was determined the tow driver was holding it for storage fees. Lori took on the task-one of those let me at him moments- and arranged to have it picked up by their tow company. The guy wouldn't release it to them even with the release from the insurance company she got. The guy wanted a check. She also got authorization for that, but he wouldn't let them pick it up today. Then they had the nerve to call them back demanding it be picked up after hours today or they will charge 200 more. She was an absolute queen and told them that it will be picked up tomorrow reguardless. It was a terrible day but I swear they have done their absolute amazing best to try to stop this fraud in his tracks and deal with insurance for me. She even warned me parts for our make and model will be hard and possibly long to get hold of. So kind and so understanding. I just hope it's not as bad as I think and we can put this whole mess behind us. It is our only car.
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September 2022 by Melinda Brown
It took a month to get in, but that's anywhere these days. Once my 2020 VW Jetta R-line got in on Monday, it was finished by Friday. They were very nice, knowledgeable, and accommodating. They set everything up for me and got me scheduled for first opening available before insurance approval of estimate so i wouldn't lose more time. I got a very nice loaner car for the week to get back and forth to work, Nissan Altima. They did very nice work, my car literally looked like brand new when I got it back. They even cleaned it inside and out. They will definitely be my go-to if I ever need body work done again. Thank you for the great service!
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August 2022 by Diana Davidson
I loved them! They took such great care of my car! I highly recommend!
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July 2022 by Patrick Petrillo
I recently took my Jaguar to Colonial for an estimate on some minor ( Shopping cart) body damage. I called for an appointment and took the car in the next day for the estimate. From the moment I walked thru the door I was treated in a cheerful, courteous , knowledgeable manor.The Tech that actually wrote the estimate explained, in layman's terms, exactly what the repair procedure would be . After answering a couple of "overprotective" car owner questions I had enough of a comfort level to schedule the work to be done. The price was not cheap but very fair for the level of quality I expected.When I picked the car up 2 days later, I was truly thrilled with the quality of the actual metal repair and the paint match was undetectable from the rest of the car! The " cherry on top" was the complete detailing of the car at no charge! I haven"t seen the car smile like that in many years!I have no compulsion to see the Colonial staff again soon but if I have the need I will certainly use them again! A great bang for the buck!Service: Body & Trim
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June 2022 by Dixie Mae Rankin
So this will be a long one but hear me out!Lori has been amazing and so has everyone else I have talked to so far. They have tried so hard to make this less of a nightmare and they haven't even seen my car yet.I was in an accident on mother's day-super lucky I know-they called me Monday and asked when I would be bringing the car in. I didn't have it and told them that the tow driver had told me he would drop it off that day because he couldn't deliver it while they were closed. Long story short he's a liar. Today-tuesday- I called just to see if they had a chance to look at it. They informed me it was never delivered. Several hours later it was determined the tow driver was holding it for storage fees. Lori took on the task-one of those let me at him moments- and arranged to have it picked up by their tow company. The guy wouldn't release it to them even with the release from the insurance company she got. The guy wanted a check. She also got authorization for that, but he wouldn't let them pick it up today. Then they had the nerve to call them back demanding it be picked up after hours today or they will charge 200 more. She was an absolute queen and told them that it will be picked up tomorrow reguardless. It was a terrible day but I swear they have done their absolute amazing best to try to stop this fraud in his tracks and deal with insurance for me. She even warned me parts for our make and model will be hard and possibly long to get hold of. So kind and so understanding. I just hope it's not as bad as I think and we can put this whole mess behind us. It is our only car.
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June 2022 by Pam Stefanik
They did a great job repairing my car. Made everything so easy with rental car too.
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May 2022 by Joe
Had them replace and paint my front clip. I am VERY picky about taking my car places, I work on all my own vehicles. Not only did they repaint the front clip to my satisfaction, but they washed, detailed, and aligned my car. I made an appointment a few weeks in advance. Took it on Tuesday, got it back Thursday same week. Although it was not cheap, quality cost you cash. This is a quality body shop I recommended it based on my experience here.Services: Body & Trim
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May 2022 by crystal boggs
We called Colonial to see if they could help with my daughters car, which had lots of standing water in it.Colonial agreed to see her to see if they could help her out. They drained the water, vacuumed it up and gave suggestions on where to go to get leak corrected.They took their time with her and helped ease my mind as well. My daughter is a student at IUP and we live over 4 hours away so they really helped a lot. Thank you Colonial. I highly recommend them for your bodywork needs.
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March 2022 by Michael Appenzellar
The folks at Colonial Collision Center went above and beyond with their service for my daughter's vehicle! Very professional and top-notch customer service (which at this point almost seems like a past time)! If you need work done, please consider this auto-body shop! Highly recommend.Service: Body & Trim
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November 2021 by Jenna Bobo
Colonial Collision Center were great! They repaired and painted my car after another garage did a sub-par job. They kept me in the loop, very knowledgeable and did a great job. Definitely recommend them.
