Colonial Mitsubishi is a highly praised car dealership known for its exceptional customer service and friendly staff. Customers consistently report having a stress-free and enjoyable experience when purchasing their vehicles, whether it's a new Outlander or a used car. The sales team, including Chris Frank and Nick, are described as super, amazing, and helpful, going above and beyond to ensure customers' needs are met. They work closely with customers to find the perfect vehicle, often securing better prices and more equipped models than expected. The service department at Colonial Mitsubishi also receives high praise, with one customer stating that the dealership even went as far as picking up their car for an oil leak issue, providing a loaner, and then returning the repaired vehicle – a level of service not commonly found at other dealerships. Overall, Colonial Mitsubishi is praised for its friendly, welcoming atmosphere, exceptional customer service, and willingness to go the extra mile to satisfy its customers. Customers who have visited the dealership are eager to recommend it to others and return for future vehicle purchases and service needs.
Jody was great. I’ll keep it short and sweet. This was the most painless car shopping I’ve ever done.
September 2025
Thank you Chad and everyone at Colonial for helping me purchase my 4th Mitsubishi. Customer Service matters and I am always treatment with respect and helped 100%! I appreciate you all and this is why you will always have my business.
September 2024
Everyone was so helpful and wonderful! They made buying my new Outlander stress free! My sales girl Jody was absolutely amazing! Thanks to everyone there for such an enjoyable process!
