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March 2024 by Jonathan P.
Great hotel in heart of Amish country. Within walking distance to large shopping village. Hotel staff very professional. Very clean, modern hotel. Large rooms, comfortable beds. Rooms have fridge, microwave, coffee maker with tea and coffee. Phone and accessory charging stations bedside. Cable TV with flat screen TVs. Plenty of workspace in room. Modern bathrooms with soap and bath supplies. Quiet rooms, Small breakfast included, Spa facility in hotel. No added resort fees for stay Grade : 9 out of 10.!
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February 2024 by Mandy Williams
This place us absolutely BEAUTIFUL! Every area I went into was very clean, from the room, to the common areas, down to the pool area. The staff was extremely friendly and helpful, and made our stay that much more enjoyable!Rooms: The rooms are an average size for a hotel, but the beds were extremely comfortable! My 10yr old daughter's birthday was this weekend and she was the boss. She insisted she sleep on the pull out couch even though there was an empty bed, but surprisingly that was also a comfortable place to sleep!Also the temperature of the room was perfect. It wasn't too hot or too cold. And having a baby with us, that is important. The staff made sure to bring us up a pack'n'play as well! I was extremely pleased!Noteworthy details: The pool area and the pool itself were great! A staff member made sure to come in and see if we needed anything and also picked up any towels that were used and replaced with dry ones. Also, there was a fire pit area outside, but unfortunately we came at the wrong time of year to enjoy this.. Next time we will, because there will DEFINITELY be a next time!
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February 2024 by Gary DiMora
Gorgeous hotel with clean rooms and an awesome complementary breakfast.
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February 2024 by Caroline Mouginot
Great stay!
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February 2024 by Vanessa Jenks
We will Definitely be returning..
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February 2024 by Anthony Gardner
We actually had a nice stay which only one night as we were passing through the area. I would stay here again for sure.Rooms: Nice and clean, the bed was very comfortable.
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February 2024 by Bob Cahill
We needed a room for an overnight, and this fit my wife's needs very well.Reservation, check-in, and checkout were quick and friendly.The temperature was frigid, so we didn't take a walk around the property.The room was comfortable with more than adequate to handle all of the electrical recharging needed.Continental breakfast up to 10AM.
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February 2024 by Thom O'Mahony
Upon arrival, as a last minute thought, I inquired about “handicap accessible” for my brother. Addie cheerfully provided it at no extra chargeRooms: Very clean, comfortable & modern
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January 2024 by Amy R.
Fabulous. Rooms are clean and comfy. Staff was Super nice and attentive. Lobby is beautiful and smells fantastic. Breakfast was delicious. Will definitely be staying there again.
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November 2023 by Howard Schneider
For this area, I believe this hotel is as good as it gets.. This is the nicest hotel I could find, at least outside of the "city" of Lancaster. Nice, attentive staff, complimentary tea mm mm good! Charming hotel, neat, clean and cozy. Fire pit outside! Indoor pool, which is very impressive however I did not go in but I peeked inside and it looked rather dark in there which is a pet peeve of mine. A pool really needs to be light and bright (Note that I have been a swimmer all my life).
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November 2023 by Katherine Maxwell
We have stayed at this hotel plenty of times before. This time was extremely disappointing. The AC did not work AT ALL. Both my husband and our daughter have asthma. Front desk tried to fix it first night, nothing. Reminded new front desk person next morning, nothing. Third day, we checked out and asked again why AC was not fixed and she said mgmt was off. Completely unacceptable. We also had a HUGE stink bug in our room and were told they are “common.” Definitely not acceptable and very disappointed that no one fixed our AC or offered to move us between bugs and heat.
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November 2023 by Ann
We were extremely pleased with our visit. From entering the lobby to our room to the amazing breakfast & the ability to walk to the unbelievable Kitchen Kettle Village, coffee shop, Barry's Car Barn, it was a fantastic time. We are already talking about our next visit. This Best Western is definitely a place to stay - so clean, staff shows how proud they are to be an employee always trying to make your stay enjoyable & if you need anything they are there to make it happen.Rooms: Rooms were very tidy, filled with all needed amenities extra towels, etc. Cleaning staff very attentive.Nearby activities: Visited the Kitchen Kettle Village within walking distance along with Barry's Car Barn & a local coffee shopWalkability: Kitchen Kettle Village, Barry's Car Barn & local coffee shops & restaurants.Food & drinks: Breakfast was amazing - from oatmeal plus extras, fruit, eggs, bacon, sausage, ham, waffles, bagels, toast, coffee, juicesEverything was delicious & staff was very attentive to make sure there was ample food to keeping tables clean for the next person.Noteworthy details: This Best Western offers an indoor pool & hot tub which unfortunately we did not have time to use, but it looked very inviting. There is an outside area for shooting basketball, sitting around a fire pit & corn hole games.
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October 2023 by Eddie B.
We travel often and stay pretty exclusively at Best Westerns. This was our first stay at this one and it immediately rose to the top of the list for our favorite Best Western. From check-in to check-out and everything in between, perfection during our 3 night stay. Breakfast included in the restaurant setting was a nice touch. Fanny (who handled the breakfast area) was a very refreshing and welcoming way to start the day. We'll be back !!!
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October 2023 by Kathleen Colussy
A special shout out to Joely & Ashley for exceptional customer care and hospitality!This is our third stay, we come to this area for our anniversary and to see the fall leaves. Gorgeous surrounding area!We can count on consistent excellence at this property. Bravo and thank you ladies for making our stay memorable!Safety: Very safe area!Walkability: Great little village shops in walking distance !
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October 2023 by Ken A.
Very nice hotel with very clean and spacious rooms. Easy to find, plenty of parking in the back. Checking in was simple, staff were friendly and helpful.
