Keystone BBQ Supply is a family-owned barbecue grill, smoker and accessories business located in Lancaster, PA. With a mission to empower, equip and educate anyone interested in smoking, grilling and barbecuing, the store offers a wide range of top brands such as Kamado Joe, Masterbuilt, Blackstone, SoloStove, Meat Church, Killer Hogs, and Dizzy Pig. Customers praise the store's exceptional customer service, knowledgeable staff, and unbeatable pricing. One reviewer ordered a Masterbuilt XL BBQ Grill online and was impressed by the prompt delivery and the staff's willingness to place the grill in their garage. Another customer, who traveled over an hour to visit the store, was amazed by the impressive selection and the great prices on charcoal. The owner, David, has been commended for his exceptional service, going above and beyond to assist customers. One reviewer shared their experience of David honoring a previous price on a Kamado Joe Big Joe III, even providing a free cover and expediting the delivery to Iowa within three days. Customers have described the level of service as "royal treatment" and have expressed their appreciation for the store's commitment to customer satisfaction. Overall, Keystone BBQ Supply is widely regarded as the premier barbecue store in the Northeast, offering a fantastic selection, knowledgeable staff, and unparalleled customer service.
Excellent customer service and communication. Set up and delivered the Masterbuilt XT as promised.
December 2023
Dave was very knowledgeable and helpful when purchasing a Smoker.
August 2023
Other reviews are not lying. This is the best place to go to in the northeast. Awesome customer service from David, great selection, knowledge and unbeatable pricing. Would highly recommend.
