The Olive Basin is a shop located in Kitchen Kettle Village in Lancaster, PA, specializing in specialty oils and balsamic vinegars for cooking and salads. The store is clean, well organized, and inviting. Customers can sample the many outstanding flavors before buying, such as blood orange and mango vinaigrette, dark chocolate balsamic, teriyaki, blackberry ginger, and cranberry pear. The shop also has a new expansion for herbs and spices. The staff is knowledgeable, attentive, friendly, and helpful, creating a great atmosphere and a refreshing, no-pressure experience. They are patient, answer questions, and offer tips on pairings and uses, such as basting vinaigrette on chicken or adding vinegar to tonic water. The quality of the product makes it a good buy, with a warning that you may not be able to decide on only one flavor. The business also provides excellent customer service. If an item breaks, the management will efficiently arrange a replacement, often arriving the next day free of charge. This service ensures customers plan to shop there every visit and recommend it as a fun stop while in Lancaster.
We've been customers of the Olive Basin for years. We love the new expansion for herbs and spices. Mandy is THE BEST! She remembers us from visit to visit, and always takes great care of us. She's super patient and can answer all the questions I throw at her. Definitely a great shop to visit and Tell Mandy we sent you!
September 2022
I went with a friend and she kept telling me about the different flavors of balsamic vinegar especially the dark chocolate balsamic. ? I had my doubts but it was amazing. They let you taste before you buy and they were so friendly ☺️ it was refreshing to go in a store where everyone was so helpful and friendly ☺️
May 2022
Walked in here randomly and had a really nice experience. The staff were friendly and knowledgeable. Got to try various olive oil and balsamic vinegar samples not expecting much but ended up buying a variety of each
