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February 2023 by Cynthia Shugart
Great service. We have rented from this location at least 5 times. No problems ever.
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February 2021 by Dale Shields
I'm sure everyone has their own feeling about renting a car. For me the person who made my reservation for me was amazing. Her name is Erin and she went above and beyond to get me set up. She was helpful and kind. So far great experience. I will only book through her. A few hiccups through the rental process but she took care of it. Thank you!
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September 2020 by Darlene Bakes
the manager is not customer friendly...not dressed like running a business...I had coupon for upgrade....did not try to honor just kept saying....it says if available....
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February 2020 by Lauren Marie
The rental process went great untill we returned the van. Its february. Its snowing. Its raining. Inclement weather is everywhere, they charged me for "Excessivly Dirty" due to mud. Completely absurd.
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February 2020 by Lissa Ludinich
Placed reservation online in an emergency situation, got a ride there only to be told i got nothing for you and i should have called the branch before coming to confirm even though i had a confirmation email.....
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January 2020 by Lila Fischer
Unprofessional man Rick that works there.
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January 2020 by Heidi Mohammed
They should have an option for zero stars.
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December 2019 by Kristina Malloy
Rick was great, got me a car fast. It was perfect! This was my second experience and no complaints. I will definitely use this location again! Thanks :)
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September 2019 by Sandy Cadwallàder
Excellent price and customer service
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July 2019 by Sarah Dofka
Never again will I try to rent a truck from this Budget. I reserved a truck on-line on Monday for a Saturday-Sunday use. We get there at our arranged 9AM pick up to find out they don't have a truck! I never received a phone call AND I drove a half hour out of my way to pick up a non existent truck. The owner Rick told me there would be someone "hopefully" dropping off a truck the next day and that I would have first grab at it if I needed it. (I didn't, I went to a big yellow competitor right down the road, closer to home and got a truck within 5 mins). Rick even stated it was "partially" his fault, and that he never ordered the trucks he needed. I never received a phone call about my "hopeful" truck either. Oh but it doesn't stop there. While balancing my check book I notice a $75 "no show" charge from Budget. I call them and even though it took a day to take the money out it will be 5-7 business days to refund. WHAT A JOKE!
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July 2019 by Jessica Gardner
STAY AWAY!!!! Rick is terrible to deal with. He clearly doesn't like his job. The one rental we had he sat there and complained about how much he was paid. The next rental he was having a bad day...we were understanding he didn't have the vehicle ready 5 hours late. However upon showing up he was agitated over who knows what and was belittling to me in front of my children. We returned the vehicle the day it was supposed to be returned however he didn't process it until the next day charging us an extra $299, claiming it was late and excessively dirty. Don't waste your time...Rick and this Budget location is a joke.
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July 2019 by Michael Spotts
Very unprofessional staff. Multiple people had issues with reservations. Had to wait while car was vacuumed after paperwork was completed.
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June 2019 by Candace Omlor
Rick is very knowledgeable! Will only rent here!
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June 2019 by KEVIN CLAIR
Always a pleasure dealing with Rick.
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March 2019 by Dianne Darwin
I love budget good prices easy in easy out
