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February 2024 by Tracy Nagy
Dr. Lisa and her entire staff are fabulous!
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February 2024 by Marilyn Williams
They are so nice! They take very good care of my fur babies..
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January 2024 by Blake Zerbe
Would not recommend! My 1 year old puppy now needs major surgery as a result of their lack of care.Brought my dog in as a puppy for routine checkups.Over multiple visits I asked about a suspicious looking tooth when she was approaching a year of age. Was told on multiple occasions that it was not of concern just a baby tooth.Out of frustration and concern I took her to another vet for a second opinion. It was it fact an adult tooth in need of immediate attention. After also consulting with a canine dental expert. It’s been determined that she needs a major dental procedure, most likely resulting in the loss of a major adult tooth. She now has to endure a painful procedure at only a year old.Simultaneously…Early on my puppy developed a rash. Over the course of multiple repeated visits over multiple months…They gave her numerous infections, pills, and topical medications. Also, accusing me of poor care. The rash was causing her to lose fur around those areas. After receiving a second opinion we learned that she was HIGHLY allergic to chicken. This was never mentioned as a possibility by Dr. Lisa. After an exclusion study and other tests the chicken allergy was confirmed by another veterinarian. 4 days after removing chicken from her diet the rash completely disappeared. However her fur didn’t grow back in certain areas.Before writing this review I brought my concerns to the attention of Countryside.Dr. Lisa would not address my concerns directly…she had an assistant call me to argue and deny any wrong doing on their part.
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January 2024 by Otto Maddox
Unfortunately a very limited experience, but when we really needed help, they were open, affordable, and compassionate.
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January 2024 by Thomas Shirley
Great experience! Dr Lisa is fantastic! Techs also are fantastic! Helped our son's little dog.
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October 2023 by Creg H.
As always Dr. Lisa is amazing! I wouldn't go to any other vet!
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October 2023 by Ashley Maurer
Had a situation not completely an emergency but one where I was concerned, and wanted same day appointment for my senior dog. Called to explain the situation as we are new to this area. She cut me off stating no appointments for two weeks. I understand appointments may not be available but don’t cut me off and rudely turn me away, just let me talk, be concerned and help me. New to the area and will not ever take any of my pets here. Honestly surprised with all the great reviews.
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February 2023 by Missi B
This place went downhill after they moved. I'm not sure if it's to play for all the marble decor or what but before, they cared about your pet and pet parents. Now they care about trying to "upsell" at every visit and suggest useless tests that have nothing to do with why my pet is there. And every time my dog needed a refill, he needed seen by the vet. Why? It was a maintenance med. The final straw was when my dog partially tore his ACL and options were surgery or "don't let him run for 2weeks". How? No suggestions for supporting it, keeping an active dog non active, or anything else. I felt like they wanted me to go home, fail at trying to keep him from running around so it would tear all the way and be forced in to the $10k surgery. I changed vets, got support/suggestions, med refills with a phone call and a dog that can run again freely with no surgery. I used to be sad because Dr Lisa appeared to really care but her focus seems to have changed and we are all happier now elsewhere.
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December 2022 by Paula Holderbaum
Have been coming here for at least the past 25 yrs. The vet and staff has taken care of all my dogs and me like their own. Can’t be more helpful or caring. Even kept my sick dog in the office when we went on vacation as all their cages were full. Their hours are long and 6 days a wk. Wouldn't take my best friends anywhere else. Everyone is truly wonderful!
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December 2022 by Kristine Thorniley
Dr. Lisa and her staff are kind, friendly and knowledgeable. They are very compassionate to the owners when having to make hard decisions with their fur babies. I would highly recommend them to anyone looking for a vet.
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December 2022 by Mike DeGagne
Very inflexible Vet when it comes to scheduling of appointments and working with pet owners. For someone who is looking for a life long vet for their pet, it's best to go somewhere else based on my experience.
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October 2022 by Mel Jean
We had been going to our vets for over 25 years, they had become a friend of our family. When they retired we thought we could never find a vet that measured up to them until we met Dr. Lisa and her team. They are kind, compassionate, knowledgeable, dependable and very professional. They take time to answer all of my questions and are always patient. I think they are very reasonably priced for the exceptional care and support they provide. The support team is always so on top of everything. We are so happy with countryside vet.
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August 2022 by Robert Kennedy
Today was my first time going to Countryside. I recently adopted 2 Bengal kittens a male and a female. The staff was friendly, knowledgeable, and treated my Bengal kittens with care and respect. I truly and sincerely appreciate the kindness and care that me and my 2 Bengal kittens received today. I appreciate the doctor and her staff who helped me, made me feel comfortable, and answered all my questions. I thank you once again. Sincerely
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August 2022 by Gary Hartford
Way too expensive. I paid $ 150.00 dollars for pills to keep my dog from scratching himself. At the same visit with regular shots including lyme disease, distemper, and parvo virus, one visit cost me over $ 400.00. I did not receive any estimates prior to treatment.
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July 2022 by Janice Shehand
Bad experience here and over pricedVet Kim Riddlebaugh could not diagnose my cat long ago, after spending thousands of dollars on testing here. I had to take my cat to Ohio to get her diagnosed. When the breakup occurred from Lisa Findlay & Dr Steve Findlay, this place was never the same thereafter! Dr Lisa Findlay at Countryside Vet Hospital is way over priced too! Dr Steve Findlay was fantastic at St Francis Animal Hospital before he retired and sold St Francis to Vet Cor- a corporate buy out of smaller Vet practices. Another good vet there was Dr Bryan Krazel who has recently left Vet Cors bougjtcout St Francis Animal Hospital. Go to Norwin Veterinary Hosp w Dr Bendix, he's the best in the business, caring, compassionate and reasonably priced. He loved loves your pets and is very experienced too!
