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March 2024 by Walter Gumpher
Very efficient & friendly
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February 2024 by Matthew Claycomb
The representatives were fantastic to me. They came to the dealership and took care of all the details. It was quick and simple.
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February 2024 by Gary Stape (ETCI)
Great services!
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February 2024 by Michelle M.
Awful. Had a reservation. CONFIRMED the reservation. Show up for the car - no cars, and no idea when more are coming. The rep there (male at 1 pm Feb 19, 2024) said more were coming but he had no way to track when. Yeah right. This place has the local rep of being a joke and they sure loves up to it today. Ifni didn't have to go thru them for an insurance claim inwouldve stayed far away. But they loved up to their rep: unprofessional and terrible customer service. Again. Smh.
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February 2024 by Melissa Hipple
I had to pick up a rental while my car was in the shop. The counter agents were friendly and provided fast service.
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January 2024 by Robert Mathers
Gave me a minivan instead of vehicle I requested
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January 2024 by John Houston
You did not have any cars for me to rent when my car broke down on the PA turnpike and let me stranded for 2.5 hours.As long as Ford motor company was calling you had no cars at the 10 agencies around the area I broke downWhen I called you all the sudden had 2 cars available within 10 minutes
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December 2023 by Joseph DiDominic
The experience was wonderful throughout pick up and drop off, would absolutely recommend renting through them!
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December 2023 by Maddie M
If I didn’t have to go through this company because of my insurance I wouldn’t have. They never answer their phone but the few times they did they gave me confirmation 3 separate times what my total would be just so they could charge me an extra 600 out of nowhere. And now they magically won’t answer their phone again so I can get this sorted out. I’m beyond disgusted with their customer service and their deceitful business practices.
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October 2023 by Diane Pershing
I was originally supposed to rent a car with Avis. When I called to verify my reservation and that they would have a call the day before I was to pick it up, the agent advised me that they could not guarantee me a vehicle. That's when I called Enterprise. I spoke with Noah at the North Huntingdon location and he did guarantee me a vehicle. I made the reservation and could not have been more pleased with the service! I originally rented a smaller SUV and upgraded to a mid size at pick up as they had one available. Hit a curb one hour after getting the vehicle and blew the tire. Went back to the rental location and Noah called the Monroeville location and got me another vehicle immediately! I went out to Monroeville where Lincoln, the representative, hooked me up with everything I needed in a vehicle for the trip I was taking. All the staff I dealt with at these locations were extremely professional and helpful more than anywhere else I've ever gone! Kudos to Enterprise and their awesome staff!!! I'll definitely rent from you again! Thank you for everything!
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September 2023 by Robert Bertolina
Rent a 4 door sedan. Car was very clean and tip top shape. Very helpful. Easy drop off. They even upgraded me to a nicer car. I had fun driving through western PA. Thanks Enterprise.
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September 2023 by Jeffrey Sabo
Enterprise at the Irwin, PA location gives exceptional customer service. Managers Justin and Noah go the extra mile to take care of myself and my family as we rent from them often. We always have the vehicle we need for any planned occasion and they and their staff make sure we are satisfied with all they offer. Definitely recommend using this location.
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August 2023 by Andrea Schmidt
I highly recommend Enterprise. Katrina and Justin were/are fabulous. Justin put my mind at ease when a message popped up. Thank you for taking care of me and my mother.
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July 2023 by Doge Exposers
Customer service was fine. But I was offered a car below the size which I reserved. I find it hard to believe there were only sedans available. If that’s the case, you notify the customer ahead of time. You don’t wait until they get there to tell them.
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July 2023 by William G
All these cars yet they couldn’t rent me an emergency car due to an unexpected car repair. Called ahead of time to make sure I could pick up, they said yes. Had the repair shop take me down only to be told they can’t rent me one of MULTIPLE cars they have sitting on the lot. Worst part is I had to stand out here for nearly 1 hour to get a ride and not one of the employees at this location even said something or offered to drop me off somewhere. So much for hospitality….