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November 2023 by DAVE ACK
Had a bad experience with this dealership. Call the day before, told the salesperson my needs and what my experience and price reduction at another dealership. He said he has the inventory to sale me a van, and he would match that price. I ask him if he was shore he could that, because I had along drive to get there. He said yes, he even sent me a preorder finas. App. Got there the next morning at 8:30. 1/2 Hour early so I can look at the vans they had. Found the 1 l liked, long story short, bait and switch. 3 hrs later can to no deal. They would not take any money off. I told him I am buying it today. Still no money off on that van, but would sell me it at full sticker prices. I got mad and walked out. Got to another dealership, made a good deal. But call Jim Shorkey back to see if they had a chance of heart. Told him that I made a deal at another dealership, and ask if they would match their price, he said to give him in 10 minutes. A 1/2 hr. Later no call back, so call him back, put on hold for another 20 min. Then some else picked up my call, and put me on hold again. Finally he got on the phone and said that they will be discounting they prices at all on that van. So To All Don’t Go To Or Buy Anything From Theses Bait And Switch Dealership‼️ Not truthfully at all. Bad experience and a waste of lots of time ‼️???
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November 2023 by Samantha Otlano
Great car buying experience with Jim Shorkey North Huntingdon and Christian!! As our current lease was nearing expiration, we started to explore the right suv fit for our family of 5. Christian was attentive, listened to our needs / must haves in a vehicle and kept in contact to ensure we’d find the right suv! An Infiniti qx80 caught our eye online, listed with another dealer. Christian and Jim Shorkey team went above and beyond to get the suv and have all prepped in advance for our appointment to get the new car, a tremendous lift / time saver for our family! We appreciate the top notch service and will continue to work with Christian for future car buying needs! What a great deal! ?
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November 2023 by Alex Kanaan
Great experience so far! Fair pricing and deal for my trade in! Jason Yavorski is the man definitely recommend if you see a vehicle you like!Above was my initial review 7 months and I do believe the sales team is still great.One month into owning this vehicle I noticed issues with hard down shifting. When I made this aware to staff in the service department I was told it was a month out for a loaner vehicle and a manager would contact me when one was available.Two months pass and no word from anyone so I took it to my own mechanic who revealed major issue with the drive shaft ($2500 repair). I called in to explain the situation and was told to bring it in but they didn’t have a loaner vehicle for me.I explained that I had called with these concerns within the 3 month warranty and the repairs should be covered honoring the fact that I did my part by reporting the issues.Needless to say after a month of them having my vehicle and many exhausting conversations I requested they look up the recorded phone calls. After the manager looked them up and realized I was not lying or trying to get a handout they decided to follow through with repairing the vehicle.Unaware repairs where being made because no one notified me. I called and was informed the parts are being ordered. I was told they were ten days out even though initial they told me the parts could be overnighted. So ten days later I call to get an update and they tell me the vehicle was done the day before again with no communication.On my way home I noticed almost immediately the issue is still occurring. When I brought this up with the service department I was told again that loaner vehicles are still no longer available but to bring it in. I do not have the luxury of being down a vehicle. I was told again the manager would reach out to me and I have still not had any communication from them.This has been the most appalling experience I’ve ever had with a car dealership. All I’m asking for is to be treated fairly and have the repairs made that I called about in the beginning.I do not recommend anyone do business with these people because the headache is not worth it.
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September 2023 by R M
Could not be more pleased with my experience at Jim Shorkey. My sales rep, Roosevelt Carter, was great. I had gone to the Jeep web site and built exactly the Grand Cherokee Limited that I wanted. When I went to Jim Shorkey, they didn’t have this particular build with these options in stock, and rather than trying to get me to buy something, anything, on their lot, like the first dealer I went to did, Roosevelt said we could put in a custom order and have it built, which the first dealer told me was not possible. Roosevelt went through the process with me, and pointed out exactly where the costs could differ from what I saw online and was upfront about how long it could take. His only interest was me getting exactly the vehicle I wanted, which I greatly appreciated. This wasn’t my first stop, but after this experience I wouldn’t think of going anywhere else, and I would highly recommend Jim Shorkey to anyone looking for a Jeep.
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September 2023 by Daniel Barrows
Purchased a new 2023 Ram from Thom. They originally made me a ridiculous low ball offer for my vehicle and a low discount on a new one. But we sorted it all out, and it ended up being a very good deal. It’s a nice dealership and they have a nice selection of vehicles. You can’t blame them for trying to make a buck, that’s the American way. I would definitely shop there again and I recommend them if you’re looking for a new/used vehicle.
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September 2023 by Chef Sly
I came in for a routine inspection, walked the lot and asked a young man by the name of Jay a few questions about a car. He was super helpful not pushy and professional! Made buying my new car as easy as possible!
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September 2023 by Lauren Johnson
Today my husband and I purchased 2 brand new trucks and traded in our SUV that we bought from Shorkeys 8 months ago along with my husbands work truck. Our situation was a little confusing at first being that we needed to deal with both the commercial and retail side of the dealership but everything went smoothly! Vanessa was great in the commercial end of things. Very knowledgeable and has a lot of experience! On the retail end of things we worked with Thom and Susy! Both were fantastic!!! They were both very patient with us since we really didn’t know exactly what we wanted to purchase and had they no issues showing us multiple different vehicles as our minds kept changing. Susy was especially sweet with our 4 boys. Made sure my oldest had a snack and drink and got to know him and then when we came back to sign the final paperwork later in the day, she was so sweet and patient with our 3 little ones. Showing them vehicles in the showroom while we signed paperwork and answering our toddlers hundreds of questions lol Thom was fantastic with getting us a great deal on our trades, our purchase and even suggested a lease to save us some money and get us into a brand new truck vs the used one we almost went with. Everyone was really attentive to our needs and wanted to make sure we were 150% happy with our selections. We will definitely suggest Jim Shorkey Dodge, Jeep Ram and their amazing employees to all of our friends and family! Thank you again for a wonderful experience.
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July 2023 by Jesse Moux
Working with Augustus Marino at Jim Shorkey Ram is always a great experience. I have been coming to him since about 2016 or so and will continue to for any of my vehicle needs. I highly recommend this dealership and very highly recommend Augustus as the salesman. I’d give more stars in my review if there were any!
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July 2023 by Jerry Cox
I purchased a new Ram 3500, and the sale went great. There was a small hiccup with the financing, but that was quickly resolved. The truck was delivered to me dusty inside and in the engine bay, but I am picky. The dealership offered to run the truck through cleanup again, but I decided to do it myself. There is no better way to find defects in new vehicles than a thorough do it yourself cleaning. BTW none found.This is now my second truck purchased from Roosevelt Carter (sales person), he is great guy to deal with. He makes sure everything is right and will answer all your questions.Everyone I have talked to at Jim Shorkey is courteous and knowledgeable. Give them a call or stop by, I think you will like them, too.
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July 2023 by Andrew Lane
Our sales rep, Chris Rose, was phenomenal. Went there to check out a gladiator that turns out I didn’t want. Ended up coming out with a much nicer vehicle for the same monthly payment. Chris was extremely helpful throughout the whole process. Would recommend him to anyone.
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July 2023 by Gregory Burns
Everyone was great except for one woman in finance who called my wife and tried to change The price other than net Maverick was a great sahe made sure me and my wife had everything we needed while there. I would just like to thank maverick for being there for us and helping us buy a new car.
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July 2023 by Diona Bell
We had a great experience. Augustus marino was our salesman and he was great! He really worked with us and did everything he could to get us to the payment that we were comfortable with on the jeep grand Cherokee 4xe. He was one of the easiest to work with. He was very nice, not pushy, and was so easy to get in touch with. I highly recommend Augustus and shorkey!
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May 2023 by Rashad Davison
Gabe is undoubtedly the best car salesman that I have ever came in contact with. His customer service is unparalleled and any knowledge on any vehicle type that Shorkey offers is extensive. A true professional that anyone in the Pittsburgh area and beyond would be lucky to buy a car from Gabe. #GotMyMcDeal
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May 2023 by James King
I had the greatest new car purchase experience in all my 67 years! 3 hours start to finish! And it didn't take 15 hits on my credit! Who does that? Mr. Wright at Shorkey's in Huntington!
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May 2023 by Frank Novobilsky
Tammy was great to work with. Told her what I was looking for, options I wanted and the color. Told her payment range I needed and she took it from there. Approximately 3 hours later I left with my new Ram 1500 Warlock. Couldn't have asked for a better experience. Definitely recommend Tammy and Jim Shorkey Auto Group any day....
