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March 2024 by Jill M
Dan and Bob took good care of me and my car. It was just winter tires to summer tires swap, but you'd be surprised about how many things have gone wrong in the last few years with this simple procedure. Being overcharged ($200.00), overtightened lugs nuts which had to be drilled out, and not checking psi on tires which have been sitting in garage for months! So, if you want reliable service and very nice group of people, give them a try.
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March 2024 by melissa seibel
Went for stickers the guys are great honest didn’t take long yinz are the best!! will be back again thanks guys!!
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January 2024 by Zeph
I wasn't going to leave a review but my friends talked me into it I was there last week there was two people in the garage and no cars so I stood at the desk as they were talking and waited patiently but no one came out to talk to me after about 10 mins someone walked in the office (waiting area) and asked rudely what do I want when I asked if they had time for an oil change they said no they have a busy day ahead of the mind you there was no cars in parking lot or in garage and this was around ten am so I sat in my car looking up other places and was happy when NTB down the road said they could get me right in
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December 2023 by Carol Urbanek
When I went I had four tires out on and new valve stems and caps and oil change. When I left I had tmps light on and low tire air on. I took back to get lights off he did get low air off but the tmps light still on . He didn’t know how to get off. I said that’s fine I’ll be going apass honda I’ll get them shut off light. I went to honda they said that was sensor in tire if wasn’t on before they probably broke when doing tire. I went back to the Monroe and told them but didn’t have time to get fixed. Then flat tire started kept putting air in for maybe week then switched to my suv till I could get car back in. I got back in they said something with valve stem on tire and replaced that. Then they said tmps light could be for car being 2013 I said that would be way to convienant no way. So they did fix something they said wasn’t reading it or something. Light was off then on way home the same light was on . I have shut off on dash button it goes off but last time it wouldn’t. I need to take back and get them to fix so it stays off. Hopefully they can fix it this time with out a bill to play. When I was there I got good service just not done right from start. Now will be second time I go to get repaired. Waste of my time going again.
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October 2023 by Kyle Winder
Stopped in without an appointment have a nail removed from a tire. Gary had me in and out in under 10 minutes and was super friendly. Thanks again!
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October 2023 by sWo Productions
I have historically had acceptable dealings with this shop until today, but today's goings-on are unacceptable.I scheduled a car inspection for 10/1/23 back on 9/17/23. I have confirmation emails and appointment reminders of my inspection. It was scheduled for 9am-11am.I pulled into Monro at 9:05am, and no one was there, so I left my keys in the lockbox and filled out the paperwork. I stayed until 9:20 just in case, then I left and my wife left a V/M on the way home.Over the course of the day, I tried calling several times, but there was no answer. And no one answered my V/M. So presumably the shop never opened. The web tells me their hours were 9-5 today.We called other local Monro's who confirmed that yes, the shop should be open, and they knew of no reason why they would be closed.So with my key in the lockbox, the shop has just held my car hostage all day, and now my wife won't have it for work tomorrow.I had sn appt since 9/17; if they weren't going to open today, they should have called their appts to let them know this!Poor show, Monro Irwin.
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August 2023 by Rob Wenzel
My Subaru needed a muffler install and the tech noticed that a spark plug shot though the cylinder Wall.The staff was very helpful and professional I highly recommend stopping at Monroe.
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July 2023 by Ryan M
The team at Monro has always been friendly and offers fair pricing when I come in for service. Scheduling appointments is easy and they are efficient when working on my vehicles.
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June 2023 by Doren Michael
The current manager & staff are incredibly cool, knowledgable, personable, professional & fast. I've had state inspections, emission inspections, tires replaced, tires rotated, full synthetic oil changes & wheels static balanced. I've been extremely happy on each visit with the staff & the performance of my 2010 Ford Mustang GT every time I drive away. Thanks guys!
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June 2023 by Nathan Fuhrman
Really great service with very friendly staff. I picked up a screw in my tire at work and they had it fixed in less than ten minutes after I arrived. Absolutely recommend this crew to anyone in need of service.
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June 2023 by Megan Crowley
The shop guys were super friendly and completed my job quickly! I appreciated them taking a look at my AC problem as soon as I got there after 2 other shops were unable to do so and offering repairs the next working day. Fair pricing is also a bonus. Great little shop!
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June 2023 by Carla Giacchino
I had a screw in my tire that was causing it to deflate. I called and the guys told me to come tight over. They plugged the tire for no charge added some air and I am on my way. I have bought tires from Monroe in the past always a fair reasonable price and great service.
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June 2023 by Marcia Hoover
Fast friendly service from knowledgeable mechanics. I had a flat tire and they stayed late to fix it for me. Genuinely good guys.
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May 2023 by APWU GFAL
Had my daughter's car in yesterday for service, they took it in right away. Brett was extremely nice and the mechanic Bill FaceTimed us at home to explain what was going on. Would recommend to anyone. We will be back.
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May 2023 by Jenée Ewing
I recently broke down and had to pull over, the only turn I could make was into Monro Auto Service. Josh was nice enough to come outside and ask if we were okay and without hesitation offered to take a look at my car. He was friendly and professional throughout the entire process. I am extremely grateful for Josh's help! Thank you!
