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October 2024 by Doug Schleigh
I needed to upgrade my 11 year old hot tub, and stayed with the Sundance hot tub company for the quality of products. Today I had the pleasure of speaking with Richard Barrett , the level of service he provided was top notch. He knew how to connect with the person on the other end of the phone , answered all my questions in detail , and just was an overall genuine and pleasant person.
It was a wonderful experience.
special mention to Curtis , Chris , and Dean.
Very professional and communicated timely:)
thank you.
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October 2024 by Sarah DeLeo
I purchased my second tub from William at Spring Dance and everything was a great experience the second time around, as it was the first! The 5 delivery guys were absolutely amazing. Getting the old tub out was not easy, but they were determined and it was unbelievable to watch them do it. Thank you to the delivery team for a great experience and setup of the new spa - loving it!
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October 2024 by JamisonJet2006YT Mc
Great experience buying our first hot tub. William McCarthy (Sales Manager), was very professional and provided helpful advice through the entire process. He and Christina were very knowledgeable, and made getting started a breeze. I highly recommend Spring Dance!
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October 2024 by Eric Wood
My experience was excellent. For some reason my tub was acting wonky. Jim the tech came out and replaced everything under warranty. He was very professional. Sheena was responsive and got me squared away with valet service for the tub.
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September 2024 by craig phair
As a new “spa” owner, Christina has been a tremendous help with getting my water balanced. She takes her time to review and explain my water test.
Cathy & Andy in service have been great. Andy came to fix a plug after work, on his way home last Friday.
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August 2024 by Michele Eberle
Horrible experience! I had a technician come out. He didn’t have knowledge to fix hot tub. All he did was regurgitate what I told him for the issue and tell me I needed to spend thousands of dollars to send hot tub to facility so they could find and possibly fix issue. He called someone more knowledgeable on phone and the other guy told him what to do to troubleshoot but he just ignored the steps he was given. He seemed annoyed to be dealing with my hot tub since it wasn’t just basic maintenance. Then, he broke my side panel on my hot tub and it doesn’t close properly now. Now they have the gall to bill me for coming to the house and breaking my side panel. Tried calling several times since I want to speak to store manager but I can never get anyone on phone. They should be paying me to fix my side panel which kid broke. Business changed ownership recently. Very poor!!
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August 2024 by John Bishop
Excellent business with great product and a kind, professional staff. We have enjoyed our hot tub for several years...and the staff at Spring Dance has been incredibly helpful whenever we've had an issue (though those instances have been rare) or a question. Kudos to William McCarthy (Sales Manager)...who helped us when we recently stopped in to grab some supplies. Much appreciated. Highly recommend Spring Dance as your go-to when you consider purchasing or replacing a hot tub.
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July 2024 by Gregg Samson
* UPDATE... It has been 4 years since we started working with Spring Dance and they continue to amaze us with incredible support and smart ideas*
We had very specific requests knowing they were an authorized dealer for Endless Pools. They answered them all and even recommended a deck builder who understood the intricacies of building a large deck around a swim spa. Tama and the Spring Dance team exceeded our expectations in every way imaginable while turning our backyard into an family oasis!
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May 2024 by Maria Cagliola
Brian with the Service department at Spring Dance Hot Tubs is AWESOME! We had a leak and we did not know where it was coming from. I called the service department and they were able to get Brian here same day! He opened up the tub and immediately knew where the issue was! Not only did he identify the issue, he also showed me that I had an ant hill growing at the base and helped me to remove it before putting the front back on. He was awesome! Thankful For Brians thorough review with me of the issue and his professionalism, experience and his time!Maria - Royersford, PA
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May 2024 by Vinayak Bhandary
We bought our hot tub from Spring Dance Jamison 4 years ago and also subscribe to their monthly service program for maintenance. Sheena Wilson from the service team is exceptional when it comes to handling inquiries and always ensures a best-in-class customer experience.
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April 2024 by M Otis2005
We recently switched from the salt cell system to a completely new 'Frog' system. I was very anxious about trying to figure out this new protocol, getting the chemical amounts right (as I learned, more is not necessarily better, LOL), etc. Christina, the service tech, was amazing - she wrote out exactly what I needed to do, how much chemicals I needed to add and at what intervals. I came back 2x to get the water checked and on the 2nd time, I nailed it! My only issue was that both times I came in, I had to wait about 20 minutes for the computer to restart, to test my water. Other than that, I was super happy and really appreciated the time (and patience) that I was shown! Highly recommend!
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April 2024 by Erin Hyland
We are still very happy with our hot tub more than 3 years later. Tama Rigler has been a highly responsive customer service representative since our first day entering the showroom; every question or concern promptly addressed.
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April 2024 by Matthew Houck
This is the place to go for all your hot tub needs! William is super friendly and helpful. I would definitely recommend to anybody looking for a hot tub or for service of their hot tub.
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March 2024 by Gregg Hoyer
Christina has been an outstanding help getting things going with water management for our hot tub. We're new to this and she has been thorough, patient, and caring. William has been a great help also to support and walk me through navigation of the control panel and especially getting the salt system working.
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January 2024 by Ken Graber
I have had a hot tub from Spring Dance for 11 years William hasAlways been very helpful responding to my numerous questions.
