“Always willing to help with whatever issue you may have. Never a long wait if you need to go in and their ATM is a quick moving process as well. Customer service is very friendly on site and if you call the 1800 number for support. They make sure to do their absolute best to resolve what your question or problem may be.”
“The Best of the Best !!!!!! You are treated with respect here & they go out of their way to help you meet your goals and truly make you happy. Each employee including the loan dept(John & Patti were amazing ?) are all are so very friendly & go the extra mile without hesitation...(example) 9/5/24 I lost my debit card & I was very worried because I have automatic deductions I don't want to get returned fees possible bad marks due to a payment not going through. They assured me all will be okay & instead of waiting the typical period for a new card to be mailed & a fee for replacement they waived I'm getting my new card tomorrow I still can't believe it TOMORROW... They were right everything's going to be okay !!!!! Because they made it okay!! Thank you ECFCU you truly have the best employees!!!!!!! ?”