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November 2023 by B G.
This is the 2nd time in a month I was waiting on a package and my mail guy refuses to get out of his truck to walk 10 steps to my garage door and leave the oversized package (fishing rod) at my garage door. I received a notice taped to another box stating my parcel was "full" and I could pick up at the post office. I'm not driving 15 minutes to the post office to pick it up. They can return to sender and I'll order again from another site that doesn't use the USPS for delivery.
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November 2023 by Tracy Allshouse
I show a package was delivered but never received it. I checked the camera and see the USPS guy delivered a couple houses down from my address. This isn't first time. Wonder if this is intentional and stealing mail or identity.
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November 2023 by marlene aston
925 Gaskill Avenue Jeannette. The idiots keep walking through our yard!!!!! When the agreement with this post office to relocate our mailbox to the sidewalk. Due to the fact that the mailmen in the pass has destroyed the yard creating a mud path. Stop!!!!
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October 2023 by Andrea H.
If I could give zero stars I would. I was supposed to have a packaged delivered today, but the mail lady was obviously too lazy to get out of her mail truck and walk it up to my garage, which is literally 10 steps. I received a notification from the business I ordered from that they couldn't deliver due to the business being closed. Um, this is not a business, it's a residence. I also have video showing the mail lady at my home at 1:02 delivering my regular mail and then at 2:30 receive a notification my package couldn't be delivered. I have called my post office 30 times, and no one will answer the phone. I wish I could post the photos I have; I am currently on hold with USPS trying to file a complaint.
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October 2023 by Heather Clark
I can never get someone on the phone down thereAnd now the newest blunder a very special package for my Autistic Daughter was supposedly delivered on August 29th and is actually nowhere to be found
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July 2023 by Diane Himes
Do not get my mail,where does it go?I had 5 checks sent to my family , never received, senders have called and ask did you get it? My husband has been down at Jeannette post office, and nothing is never done, they just blow it off. Whomever runs Jeannette, needs fired.
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June 2023 by Katie G
The bald gentleman who runs the front desk Needs to be held accountable for his poor customer service. I felt like he was unnecessarily rude and short with me because I had questions about shipping labels. If I acted the way he acted at my job I wouldn't have one.
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June 2023 by Stella A Crable
I don't have a problem with the delivery service. Only thing is that it is inconsistent on delivery time.
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April 2023 by Veronica Peters
I wouldn't even give them a one star rating. Plain horrible!!Had to report a postman, for coming to my door, yelling & swearing at me. The situation was out of my control, but instead of asking me, he just accuses me. Ignorance will NOT be tolerated. Pathetic!!
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April 2023 by Aubrey Roe
I have to say this is the best local post office ever. We run an online business and bring hundreds of packages to them monthly. Sometimes well over a thousand packages during Christmas time and they have not lost a single package! The workers are always helpful. Thank you so much for all that you do! We appreciate you guys!
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April 2023 by Jim Styslinger
We moved (from Jeannette to another residence also in Jeannette) and we updated our address weeks ago. I'm aware that it takes time for the process to go through it's motions, but IT'S BEEN NEARLY 3 WEEKS NOW AND WE'RE NOT GETTING OUR MAIL YET.So that was our initial problem. And we've tried REPEATEDLY to call their office but they NEVER ANSWER THEIR PHONE. NEVER.
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April 2023 by Aubrey
I have to say this is the best local post office ever. We run an online business and bring hundreds of packages to them monthly. Sometimes well over a thousand packages during Christmas time and they have not lost a single package! The workers are always helpful. Thank you so much for all that you do! We appreciate you guys!
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February 2023 by Beyli Miranda
The attention is good, but they always lose the packages, I do not recommend it??
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January 2023 by Linda Woloshun
We get the wrong mail and packages a lot. We are 710 Arlington and we get 712 A A and 710 Ellsworth Ave. Whoever delivers packages comes half way up the steps and shoves them on the parch. We have walked out and tripped over them.
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November 2022 by Ch Pa
Horrible. They keep delaying packages due to my neighbors dogs. They also said they delivered some packages before when they did not. They don’t have a problem delivering the mail and the FedEx guy has no problems with the dogs.