Jefferson Hospital

Most Recent Comments

• February 2024 by Kevin Cotton
  Dropped off a client.
• January 2024 by Yourdonefor
  DO NOT GO HERE!!!!!!!!!!!DOCTOR COMPLETELY MISSED I HAD LYME DISEASE!!!!!!HAD TO GO TO ANOTHER HOSPITAL BECAUSE MY SYMPTOMS WORSENED.DID NOT LOOK AT MY BACK TO NOTICE A GIANT RING ON IT!!!
• January 2024 by Er-k B
  Jefferson Hospital is one of the more lax and apathetic medical locations I’ve come across in recent years. Due to random issues stemming from a medication reaction, btw I had to diagnose that reaction, I had the “privilege” of going here several times over the past couple of months. In almost each case there were tech availability issues and the staff were mostly subpar in attitude, approach, “bedside manner”, diagnostic consideration, and demeanor. For example: During one episode, after they officially discharged me, I got sick in the room and willed myself to crawl from the trash can to the speaker to call for help. The staff nurses came in, and literally just stared at me on the floor. I had to firmly tell them I needed help standing back up since I couldn’t. Apparently my position inconvenienced them and “threw them off balance” (according to the nurse who expressed as such to me) by getting sick though discharged. Freaking sorry that you can’t handle what you’re trained for and paid to do.The only doctor who was genuinely worth his salt there is Dr. Sullivan. If you’re lucky enough to meet this man, just know that he does take an interest in your condition. He comforted my wife and talked with her about my symptoms when I couldn’t speak. The techs are awesome there too I might add, and are some of the best people in the world to interact with. That is the only reason this hospital gets a 2 star rating.Very recently I went in again for a random pain that cropped up a few days ago proximate to a concern area I’ve had for a few years. Pain is still impacting me as of now despite the PA’s stated OTC medicinal approach. They “diagnosed” me without evidence or scans for something that I historically do not have with zero consideration for the concern area as a potential cause. The PA even confirmed in my presence that, based on feel, my concern point was present. Despite that empirical evidence though, I have “X” they stated. Quite literally a response I would have expected from MedExpress - which is why I went to Jefferson instead (maybe I should have pursued the latter option in hindsight).Anyways, I had previously asked them for a reanalysis of a scan to see if that concern point was present and overlooked, and they randomly offered (without prompting actually) to look into that request while I was there - then proceeded to quote the original scan notes in MyChart instead of conducting a reanalysis. When confronted about this I was told “oh we don’t have reading radiologists here to do what you’re asking”.Well then what the heck do you people have, and why would you offer to re-review the scan if no qualified professional is around to conduct a thorough and objective re-analysis? Between no scanning tech availability end of December, lack of foresight to conduct ultrasounds and stress tests where definitely appropriate (AHN cardiologist was astounded they didn’t pursue such screening), and no reading radiologists on hand or “available”, I swear that the PA’s and doctors at Jefferson take sadistic delight in roadblocking you from meaningful diagnostics, discourse, and health-concern related inquiries. Or the staff are so self-focused and jaded that they either don’t care (or think you’re just stupid). If my pain does correlate to my concern point, I wonder if I can pursue Jefferson or AHN for medical negligence - especially if what I surmise is the issue has expanded.Is this apathy a symptom of the medical community at large? Maybe. But the experiences we’ve had up at UPMC are far better than any I’ve had at Jefferson (barring my interactions with Dr. S and the techs there). If you value your health and that of your loved ones, go elsewhere. We considered going here for child delivery, but after these experiences I would not trust this institution to handle either my wife’s or new child’s life with the care and foresight I expect a medical facility to offer.
• January 2024 by Wendy Guest
  The care & nurses are great but having to go thru security is the most annoying process. First they want to know who r u visiting, what room. Two different people ask the same question. Then u go to security gaurd & he asks the same questions. Then they want to scan ur divers license. Every day. I have dealt with mercy and AGH & didn't have to put up with this. All they say is its because of covid. Some day they won't be able to use that excuse. No need for this level of security. Put in metal detectors & be done
• January 2024 by Jessica Myers
  The most degrading place I've ever taken my father to he struggled with alcoholism which is a mental illness no one ever gave him Compassion or even a chance when he was Ill they just judged him from the door
• January 2024 by Jenna Whitney
  The ER staff was amazing. Incredibly caring and comforting when I was in the worst pain of my life. I didn't have to wait very long either time I was there and felt like I was in good hands the entire time.
• December 2023 by Dan Donovan
  I was brought in with severe abdominal pains, and I was ignored and refused services by Dr. Jason Wong. I was told to come back if the pains got worse, which he said, "I'm just going to discharge you". I sat there for 3.5 hours to be ignored and in pain, just to be sent home. Run from this hospital.
• November 2023 by Darrel Lynne Packey
  First let me say that the nurses in the surgery center are ABSOLUTELY AMAZING as is my urologist. I had already had a 2cm staghorn kidney stone removed and had come back for the 2nd one, also a 2cm staghorn stone, to be removed. Everyone KNOWS that kidney stones cause issues with electrolyte imbalances, especially potassium for whatever reason. So I’m prepped and ready to go when the anesthesiologist comes over to ask me why I’m getting a certain medication which I explained. Not 10 minutes later she returns to say she’s refusing to do my surgery due to my potassium level. Now my potassium level was REALLY low but you’d think a potassium level of 2.4 would warrant a hospital stay. At least that’s what I learned as n LPN!!!! So I was sent home, told to call my PCP for a potassium supplement and 2 provisional days to have my VERY PAINFUL STONE N STENT TO BE REMOVED AND REPLACED!!!!! Are u freakin’ kidding me!?!? One of the most painful conditions a person can have and this is the care I’m getting!?!? I pay for my health care and I’m telling you all right now that I’m switching back to UPMC!!!! Forbes is even worse. I’ve never been treated as sub human as I have at these AHN hospitals. I don’t know how some of these people are even allowed to practice medicine. I was so dry from dehydration and I showed them this as my tongue was like sand paper. After this I was left sitting there until my husband flagged down an AMAZING nurse named Angela who got me a drink and helped get me out of the hospital so I could go home as I was left laying there. It’s a shame that such amazing and caring people have to work with people who just could care less. If it wasn’t for Angela RN, id have given this experience 0 stars. I now have 2 “provisional” dates to get this last painful freaking stone and stent out. But who knows if I’ll get the same anesthesiologist and what excuse she’ll come up with this time. I just can’t wait to get this over with so I can get away from AHN. It’s a shame that these are the hospitals that such a good health insurance like Highmark has to deal with. I’m less than impressed
• November 2023 by Donna Thompson
  This hospital is amazing. My husband had a overnight stay and the nurses were so kind. Thank you. I recommend.
• November 2023 by Robert LaBryer
  Lots of people a little slow 2 and a half hour wait but very nice people and efficient nurses and staff
• October 2023 by samira s
  well well well thank god for the opportunity to leave a review after your experience right ?? Where do i even begin ☹️ i don’t think my BAD review will do any Justice! What is the world coming to so sad, these nurses doctors nurse practitioner or whatever is honestly Just in it for the money, there is no compassion, empathy, knowledge, sense of urgency, humility, love, passion whatsoever it is truly a nightmare that you want to immediately wake up from, i mean be so for real i went into this ER from ambulance, ? as soon as i got there i went straight to a room which was ok, literally the only “ok” thing about the visit in it’s entirety i kept crying complaining saying my heart felt squeezed & my lungs was not expanding i was struggling to breathe also my left side was going numb, kept crying you guys i was so afraid my body kept feeling very faint & i had the urge to pass out really thought i would die i kept crying expressing that literally nurses was right outside the room just starring at me then some of them would duck & hide behind the computer then they would blatantly ignore me, they wanted me to pass☹️ i am BEGGING please for the love of God DO NOT COME TO THIS ER PLEASE ? over six nurses came in & stuck me more than 7 times each phishing through my arm making me more faint failing poorly to get a vein, so i then suggested that a covid test be done in which the response was verbatim “umm ok but it does hurt i gotta go up your nose” NOBODY even suggested a covid test i did? then after hours again waiting in the room Finally the guy came back inside with the swab & stuck it up my nose, another 2 hours went by then he swiped pass the door yelling out verbatim “oh yeah you tested positive for covid ahh that explains the chest pains” then kept waking ? what in the actual hell OMG i was terrified at this point again nurses coming in sticking me to get blood & every time nothing slappin my arm they even used a vein finder the guy Noah who then found a vein with the vein finder then turn off the machine put 2 tourniquets on my arm which I n result made me even more dizzy & faint, continued for about 11 minutes rubbing my hand where i reiterated over 20 times that i didn’t want an iv in my hand completely blatantly ignored my wishes in regards to my Body the one guy Noah who was supposed to had been the charge nurse was Fed up with me, he couldn’t wait for me to “Flat line” ?? you guys take it from me Please DONT DO IT‼️so i then Just became more & more sick as the night turned into the morning hours i then said i would like to leave since we know i have covid they then started up some new so this doctor comes in being combative & i just ignored the unprofessional conduct because i obviously had to be the one servicing & being the one providing care to myself i was even telling the nurse where to stick me for blood, she then got enough blood for about 2 tubes which Dr. Russ told me was enough which turned out to be false information boy oh boy a Nightmare i jus wanted to wake up from but there is More, it was about 2 in the morning when i was discharged with covid paperwork so i ask for a voucher or a Uber or Lyft which i shouldn’t have i was so AFRAID to even exist in this hospital once again i am Begging please go elsewhere so the transportation question really set them off, I then got told verbatim “you can’t pay for a Uber, you don’t have money ok i will tell the charge nurse you need a ride” i was so sad & just tired in sooo so much pain Just wanted to wake up from this nightmare & go home, my Ztrip did not arrive until 9 something the next morning!!! Yes you heard correctly i sat in the ER waiting area for 7 hours ??☹️ cold alone afraid of everyone there & so so scared for my life this whole experience was more Life threatening then Life saving!!! Absolutely the Worst it is now 09/24/23 i am still recovering my visit was on 09/11/23 what a Tragedy ? you guys do not even gamble with your loved ones life or Yours, guys reading this Take Care of YOURSELF because
• October 2023 by Pari L
  Horrible. Not much else to say. Every time I come to this hospital it's a freaking nightmare.
• September 2023 by samira solomon
  well well well thank god for the opportunity to leave a review after your experience right ?? Where do i even begin ☹️ i don’t think my BAD review will do any Justice! What is the world coming to so sad, these nurses doctors nurse practitioner or whatever is honestly Just in it for the money, there is no compassion, empathy, knowledge, sense of urgency, humility, love, passion whatsoever it is truly a nightmare that you want to immediately wake up from, i mean be so for real i went into this ER from ambulance, ? as soon as i got there i went straight to a room which was ok, literally the only “ok” thing about the visit in it’s entirety i kept crying complaining saying my heart felt squeezed & my lungs was not expanding i was struggling to breathe also my left side was going numb, kept crying you guys i was so afraid my body kept feeling very faint & i had the urge to pass out really thought i would die i kept crying expressing that literally nurses was right outside the room just starring at me then some of them would duck & hide behind the computer then they would blatantly ignore me, they wanted me to pass☹️ i am BEGGING please for the love of God DO NOT COME TO THIS ER PLEASE ? over six nurses came in & stuck me more than 7 times each phishing through my arm making me more faint failing poorly to get a vein, so i then suggested that a covid test be done in which the response was verbatim “umm ok but it does hurt i gotta go up your nose” NOBODY even suggested a covid test i did? then after hours again waiting in the room Finally the guy came back inside with the swab & stuck it up my nose, another 2 hours went by then he swiped pass the door yelling out verbatim “oh yeah you tested positive for covid ahh that explains the chest pains” then kept waking ? what in the actual hell OMG i was terrified at this point again nurses coming in sticking me to get blood & every time nothing slappin my arm they even used a vein finder the guy Noah who then found a vein with the vein finder then turn off the machine put 2 tourniquets on my arm which I n result made me even more dizzy & faint, continued for about 11 minutes rubbing my hand where i reiterated over 20 times that i didn’t want an iv in my hand completely blatantly ignored my wishes in regards to my Body the one guy Noah who was supposed to had been the charge nurse was Fed up with me, he couldn’t wait for me to “Flat line” ?? you guys take it from me Please DONT DO IT‼️so i then Just became more & more sick as the night turned into the morning hours i then said i would like to leave since we know i have covid they then started up some new so this doctor comes in being combative & i just ignored the unprofessional conduct because i obviously had to be the one servicing & being the one providing care to myself i was even telling the nurse where to stick me for blood, she then got enough blood for about 2 tubes which Dr. Russ told me was enough which turned out to be false information boy oh boy a Nightmare i jus wanted to wake up from but there is More, it was about 2 in the morning when i was discharged with covid paperwork so i ask for a voucher or a Uber or Lyft which i shouldn’t have i was so AFRAID to even exist in this hospital once again i am Begging please go elsewhere so the transportation question really set them off, I then got told verbatim “you can’t pay for a Uber, you don’t have money ok i will tell the charge nurse you need a ride” i was so sad & just tired in sooo so much pain Just wanted to wake up from this nightmare & go home, my Ztrip did not arrive until 9 something the next morning!!! Yes you heard correctly i sat in the ER waiting area for 7 hours ??☹️ cold alone afraid of everyone there & so so scared for my life this whole experience was more Life threatening then Life saving!!! Absolutely the Worst it is now 09/24/23 i am still recovering my visit was on 09/11/23 what a Tragedy ? you guys do not even gamble with your loved ones life or Yours, guys reading this Take Care of YOURSELF because
• September 2023 by Mary Jeronimo
  The nursing staff is wildly unprofessional here. It also doesn't seem the cleanest here. It's disheartening for anyone who truly may need emergency care. Talking loud and badly about patients in ear shot of other patients. I don't think I would ever come back here after just overhearing them speak about their patients tonight. Everyone vents about their job especially working with the public, but it can wait til you're off work or at least in a space where the patients can't hear what you're saying. Yikes ?
• September 2023 by Laura Pollard
  I would give this place negative stars if I could. I went in with a severely broken leg and ankle. I was basically ignored the whole time I was there, and then sent home with instructions to make my own arrangements to see an orthopedic specialist. Every other medical professional I saw after that was in complete disbelief that I had been discharged with the injury I had. I ended up needing two surgeries and being in the hospital for five days, after being sent home in a terrible splint, with no medication, and no help with follow up care. I had to make about five calls after I was discharged just to get a prescription called into a local pharmacy. While I was there, I tried to use the bathroom and there was blood splattered all over it. I informed the staff and they just said “oh yeah, that was that guy down the hall.” Do not go here, even for something basic like a broken bone, it is better to drive farther to get actual medical care.