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January 2024 by Rich B
Wow Fast service they showed up to my house within a couple of hours during one of the nasty storms. to hit NEPA in recent times 4.64 inches of rain. Eric explained why the tank alert was going off and what was needed to fix it and what caused it! next members of the team came to my home and fix that issue these guys know their stuff also pleasant great people right from the top to the guys who performed the work. will call again if I have any more issues
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September 2023 by Ellen Mertz Yoesron
Terrible service but the company that did the cleaning, Mays, was excellent. Butler's is short staffed right now. Could be why they used a subcontractor for clean out.
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September 2023 by Vincent B
Unreliable, and unprofessional.. no not recommendService: Septic system installation
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May 2023 by Dave R
Eric came out on a weekend during a rain storm to evaluate our septic issue. He returned the following morning and fixed the problem. Very good service. Highly recommend.Service: Outdoor plumbing system repair
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March 2023 by Michele
Very professional. If I weren't able to reach them, they would always return my call. They came out and fixed the issue and also recommended over the counter products that could help the issue, which let's me know they aren't trying to milk me out of my money. I would definitely recommend them.
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January 2023 by Paul Puttmann
I use this company for 15 years with no problems and this year they have ghosted me for about 6 months I would not recommend them.Service: Septic system installation
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September 2022 by Sherry Miller
Very professional and friendly, accurate service. Highly recommended.
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May 2022 by Chris Krajewski
Eric is extremely knowledgeable about septic systems. Instead of just seeing dollar signs he looks out for the best interest of his customer and walks you through every step. His son also completed work at our home which we are very pleased with… I wish I had called last year instead of putting it off. We will be returning customers.Services: Outdoor plumbing system repair
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March 2022 by D Torres
First rate service and pricing that cannot be beat. Eric was incredibly knowledgeable and informative regarding a backup in my septic system. After some unfortunate back and forth missed calls he came out personally and cleared my blockage at no cost after the "other guys" couldn't. He took the time to explain the root cause and walk me through what was done and taught me a lot about how my system functions. We'll be having him back to apply some efficiency upgrades that he gave an awesome price on and he'll be my first call going forward. Can't thank him enough for his professionalism and expertise. This is the experience you hope to have as a homeowner.Services: Outdoor plumbing system repair
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February 2022 by Dylan Heller
Great service and very respectful , if ya got a problem they know the solution .
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December 2021 by Mike White
Super nice and friendly. Prompt and got the job done right away
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July 2021 by Craig Zielinski
I cannot say enough good things about Eric and Butlers Septic overall. We were in the middle of a real estate transaction and had a septic emergency pop up. Although Eric was beyond busy, he managed to find a way to squeeze us in and look at our system. When explaining the issues, he explained everything clearly and even drew us pictures to help us understand. His quote was extremely reasonable, and he and his team finished the work in a timely manner. Everyone was polite and professional. Butlers Septic is truly an awesome, well-run company.Service: Outdoor system repair
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May 2021 by Nancy M
They are very nice and professional people. I have been a customer for about 18 years + and I highly recommend this company!
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March 2021 by Andrew Christian
I paid for a septic system inspection. It was allegedly done on 3/5/21. I spoke to the person who allegedly did the inspection. I was advised that I would have the report on Monday 3/8/21. Nothing. I called and texted and got sad reasons why there was no report. Apparently, the girl in the office never sent it, the internet was down and being fixed by Verizon and then radio silence. A week later and still no report.
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January 2021 by John Bohlig
The unit I have they have not come in over a week to empty. They're cleaning days they say or on Tuesdays and two Tuesdays have passed. Very unsanitary inside smell is horrible and no response when you call and leave a message! Definitely will not be using again, and would not recommend to anyone I know!
