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March 2024 by Carolina Santiago
Very convenient pharmacy. I was helped by one of the ladies that work there in the aisle very friendly and great customer service. The only thing I didn’t like after my check out the lady near door was starting at me and her interaction was akward. if a customer pays through self check out leave customer alone. It’s so annoying.
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February 2024 by Erica Brown
Fastest service I ever seen! Store neat and fully stocked
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January 2024 by Steven Marc Simon
Helpful, kind and found what I needed. Another great CVS
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November 2023 by Tia Seel
They saved the day by filling the prescription in record time. I really appreciate the staff here for getting us in and out.
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November 2023 by Jim Miller
An interesting CVS, was able to find what I was looking for
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October 2023 by Allison K.
Drug stores are hard to rate, but I do love this location's vaccination staff and cleanliness. Pharmacy can get really busy, but they're at a major intersection. Vaccine staff is kind, CVS minute clinic is iffy. I went recently for what I thought was a sinus infection, was told it's just allergies, and urgent care ended up putting me on sinus medication for a sinus infection. But otherwise I've liked the staff there. Pretty location, stock is good, no major complaints!
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July 2023 by P Mongrandi
Excellent service by a quick, kind, upbeat, positive professional & friendly staff member. Thank you!!!
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June 2023 by Ashley P.
835 Old York Rd Jenkintown. Went through the drive thru and a very unprofessional older lady with blonde hair named Joey comes to the window and says "What's Up?" I give her the name & she brings me my script. I tell her I need to put in another prescription to which she tells me to call & she has a line of 10 people waiting. Before I could even respond, she abruptly closes the window on me and walks away. I literally had to drive around, park my car & go inside & stand in line. WHY???? When all this woman had to do was put my prescription in for me. It would have literally taken her 2 seconds. There was another man inside who became upset because she told him to sit down and wait while she she took another lady. The man explained that he was there first. This Joey person appears to be racist, she made me and the other man of color wait, while she happily waited on another person who was not of color. She even rang up extra items for this woman that were not pharmacy related even though she claimed she was so busy. The man in front of me told me she is very racist and he ended up just leaving. This woman Joey claimed she put in her 2 weeks notice. I hope this is true otherwise she needs to be fired. Terrible customer service and horrible attitude. Treat every customer with the same level of respect and consideration. Don't pick & choose who you'll treat fairly. Reading other reviews, it seems this woman has been giving terrible customer service for a while and CVS doesn't care.
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May 2023 by Jules Enatsky
It was necessary to come into the store to refill a prescription since your online app would not or could not complete the transaction except to tell me, “the prescription was in process” x2 days. I knew the pre authorization was approved as I received a call from Aetna insurance telling me so. This could have been a much easier process if I could have spoken to someone directly.
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May 2023 by Google user
It was necessary to come into the store to refill a prescription since your online app would not or could not complete the transaction except to tell me, “the prescription was in process” x2 days. I knew the pre authorization was approved as I received a call from Aetna insurance telling me so. This could have been a much easier process if I could have spoken to someone directly.
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April 2023 by David L.
They don't answer their phone. I've been on hold for roughly 25 minutes. I'm on a few basic prescriptions which I get on a regular basis. I just called in to fill two, and a day later they are on hold with no explanation. This sort of BS happens several times a year. I had been trying their mail order system, but that doesn't work either.
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December 2022 by Susan E.
it's very poor customer service to threaten to call the police on customers quietly waiting for the pick up window to open.do not use this cvs pharmacy.
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December 2022 by Babette R.
My daughter had the flu, took her to the doctor and she got prescribed cough meds, that have been out of stock like everything else in this world. Figured I would still pick it up so if she gets sick again I will have the medicine, the doctor Joey ( who is a woman) was the rudest doctor I think I have ever dealt with, I'm not going to put my full story on here, but she needs to learn to speak to customers with respect!!! I have been using CVS for years, after this I am looking else where !!!
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November 2022 by Bobby Curry
I first want to thank Joey the pharmacist for taking care of me. She is going above and beyond in doing her job. My problem is with CVS! I just picked up a prescription from this cvs. CVS has the pharmacist answering the phones, dealing with drop off, dealing with pick up , handling the drive thru and finally doing her JOB of filling prescriptions. Yes…. She was all alone. A highly educated female working the pharmacy with no tech or cashier.
I’m sure the pharmacist didn’t sign up for this when they won’t 6 figures into debt to serve the community. CVS MAYBE IF YOU PAID BETTER WAGES you would be able to find some help !
The need for a union here is NOW!
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November 2022 by Bobby C.
Service was great by Joey the pharmacist. My issue is with CVS. CVS Has the pharmacist working alone. No tech , no person on the register. Joey was taking phone calls, dealing with drop offs , pick ups, working the drive thru and doing her JOB! I don't think anyone goes 6 figures into debt thinking they are going to have to deal with all of that. She's a pharmacist NOT a Jack of all trades. CVS NEEDS TO OFFER A DECENT WAGE AND MAYBE YOU'LL GET SOME HELP. THE TIME FOR A UNION AT CVS IS NOw!