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December 2023 by Brian Johnson
Friendly, made it very easy, and very quick and concise. Would definitely recommend.
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December 2023 by Theresa Wood
Kimberly at Michael Friel State Farm provides excellent service. She is knowledgeable, professional, and timely with her service. Thanks Kimberly, for all your hard work to make sure it is done correctly.
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September 2023 by Chelby P
It was great working with Phil to get renters insurance. He made the process very easy and quick! He was friendly, explained everything and was very helpful. I’m glad I chose the Michael Friel’s office!
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July 2022 by Jennifer Kapelus
I've been with Michael Friel agency for 7 years. Michael has been great to work with and is helpful in so many ways. Kimberly has also been a huge help and asset to the agency. State Farm has handled a couple claims due to our no fault accidents very quickly and service has been exceptional!
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July 2022 by Patricia McClellan
I have spoken with Kim on many many occasions. She is always very helpful & informative. She explains everything throughly & answers all of my questions. Kim is wonderful!
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June 2022 by Susan Houwen
Brian recently helped me through the unfamiliar process of acquiring Homeowner’s Insurance for the first time, and I couldn’t be more pleased with his service. He was happy to take the time to explain all of the terminology and policy details. Brian communicated with my mortgage lender quickly and efficiently, and consistently presented as friendly and professional. Thanks again!
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April 2022 by Duran Williams
Brian McDermott is awesome. Who we trust with our insurance is a big deal. Brian answered all of our questions promptly and with passion. Brian is very informative and made us feel comfortable with our decision. We would recommend him 8 days a week.
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July 2021 by T Williams
When it was time for my homeowners policy to expire, I contacted Michael to discuss. Combining policies seemed to be the way to go. I went from 2 other companies to 1, got better coverage which was explained where my shortcomings were, previously, and the option of a liability umbrella, considering additional risk that I may have.Easy to complete documents online and to initiate payments -- all from the comfort of my home - a big time-saver.After the policies were up and running, Michael followed-up with additional information which will save me more money - like dropping my $80+/year AAA coverage because I have inexpensive Roadside Assistance through my Auto policy, now.And, by getting a certificate from my Central Monitoring company for my home alarm system, I'm saving more on my homeowners, too!Overall great experience plus, as a techie guy, I like the idea that the State Farm App has a lot of answers and can put me in touch with the right people whenever I have a need. Or, of course, I can still contact Michael's office 24/7 if the app isn't handy.
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June 2021 by Maisy Wong
I go to Michael for advice on my insurance needs. He is patient, very knowledgeable, explains complicated concepts clearly, and is transparent. He is responsive and provides professional service. I trust him to get things done promptly. I walk Michael through any change in life event (moving, buying a house, getting long term care insurance for a parent) and he alerts me to the risks I am exposed to and the types of coverage I can get. Highly recommended!
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March 2021 by Austin Eterno
Always super responsive and helpful. When there is an aspect of a policy or scenario that is complicated, Michael spends the time to explain it thoroughly and come up with the best plan.
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February 2021 by Collin Bomgardner
Michael and his team are excellent. They are very responsive and even worked after hours to help me get my car insured while I was at the dealership.
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October 2020 by Kalyan Dhar
Michael has been excellent while he was helping me. He patiently explained me all details. I am new for home owner insurance. He made sure I am adequately covered in proper way and also helped me to get good savings by analyzing many options. He is very professional and warm. Thank you Michael.
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October 2020 by George H Jennings
I Love it here
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September 2020 by Amanda Turdo
I meet Michael at a work networking event and made the decision to reach out after the event. Best decision my husband and I made regarding our insurance. Michael is very responsive, detailed, knowledgeable and very friendly. The insurance is also top notch; we have home and auto bundled. I highly recommend!
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July 2020 by Kristin Fleming
Michael has been simply amazing to work with. He thoroughly explained our policies and truly cares about the people he works with. Every time we’ve had a question or needed his expertise, he answers and promptly meets our needs. The system is simple and the service through State Farm is great overall. I highly recommend checking out Michael Friel at State Farm for all of your insurance needs.
