The Jim Thorpe Pet Center is a family-owned business that has been serving the local community for over 20 years. The store owner is described as very knowledgeable and friendly, always available to answer any questions customers may have. He is known to offer fair prices, even providing deals on items that have been in the store for a while. Customers appreciate the owner's willingness to order specific items for them and his dedication to providing excellent customer service, even outside of regular business hours. The pet store is set up like a typical pet shop, offering a one-stop-shop for all pet needs. The selection is impressive, and the fish are reported to be healthy and reasonably priced. Customers praise the store's cleanliness and neatness, as well as the knowledgeable staff who are always eager to assist. Overall, the Jim Thorpe Pet Center is a highly regarded local business that prioritizes customer satisfaction and community support. Customers express a strong loyalty to the store and its owner, preferring to support this family-owned establishment over larger corporate competitors.