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December 2023 by Ebony-Iman Johnson
I love this branch and bank. Amazing customer service every time! When I walk in I’m greeted and if they are working on something or waiting on someone else they still acknowledge my presence as I stand patiently waiting. Everyone is genuinely friendly. This branch has amazing customer service. They remember who I am everytimei come in. I just love this bank
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September 2023 by William “Bill” Barr
They are a good bank
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September 2023 by justfilminstuff
Just moved to beautiful Johnstown two months ago from South New Jersey. Got a job. Got my first paycheck based off this bank. Problem is, they're only open "banker's hours" when most people are working. Here's a tip: Stay open after hours, maybe til 8pm, and on Saturdays from like 8am to 12pm. Be more "people friendly". Lord knows you have enough money to pay your employees to stay open past "banker's hours". And no I will not open an account. I don't want that. I just want to cash my paychecks. I don't trust the banks today for reasons I won't go into. I give one star for unfriendliness due to major inconvenience to the working Johnstown population. Have a nice "banker's day".
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June 2023 by ST3PH3NN S1NN
The fees are too high for a basic account. I've had them since before 2004. Very helpful staff. It's just the new accounts don't offer anything that i would use. My credit card already offers me what they are offering at no additional cost. I guess it's time to move on to a bankless bank. I got a letter saying I'm going to be charged more to have my account. I already pay a monthly fee for my debit card which I'm told isn't normal. I use their account to pay my Chase Credit Card. This account is useless to me now. Offering "perks" that I have no use for.
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January 2022 by J “J.C.” C
I love this bank however the one loan officer, I think her name is Liz is very rude and unhelpful (at least to me). I was trying to get help to rebuild my credit to do the first time home buyers program through the city, so I went to the bank and she's the one I ended up speaking with and all she did was print out a copy of my credit report and told me I have debt (as if I didnt already know that). That was the first run in I had with her I'm not even going to get into the second time. Even with that I still love the bank
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August 2021 by J “ImJuStMeLa” Carr
I love this bank however the one loan officer, I think her name is Liz is very rude and unhelpful (at least to me). I was trying to get help to rebuild my credit to do the first time home buyers program through the city, so I went to the bank and she's the one I ended up speaking with and all she did was print out a copy of my credit report and told me I have debt (as if I didnt already know that). That was the first run in I had with her I'm not even going to get into the second time. Even with that I still love the bank
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May 2021 by William Barber
No customers in the bank. But still sat in the drive thru for 10 mins before anyone acknowledged I was out there. Always have a long wait in drive thru even when not Busy. After 10 mins was told had to wait longer.
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January 2021 by Justin “Jae” Varnish
All the employees here are AWESOME! They know how to take care of their people! This bank cares!
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December 2020 by Antoinette Bush
New tellers very helpful
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October 2020 by Justin Varnish
All the employees here are AWESOME! They know how to take care of their people! This bank cares!
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April 2019 by Hailey Sliko
I called and asked what i needed to start a bank account. They claimed only 2 forms of ID. Then when i get down there they tell me i need a lease agreement or a utility bill as well. Completely wasted my time and gas even though i had called ahead of time to make sure i wouldn't be driving back and forth.
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January 2018 by Smoldering eyes ettaleah Smith
good people incredibly friendly excellent service they went out of their way to help me when I was not even one of their customers therefore I ended up changing Banks because of the issues that we had at First Commonwealth
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July 2016 by Michael Sargent
They always are helpful.
