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January 2024 by Robert Cannon
The worst bank in my opinion in PA,I had my business accounts and personal accounts moved from this bank due to them making a $143,000+/- mistake on my business account that couldn’t be justified,I was lied to by Stephanie on multiple occasions,I was always told I had to wait for my money for 7+days,I have never banked with a bank who does worse corrupt business then first summit bank especially on Donald Lane in Johnstown pa. I have requested on multiple occasions to speak to somebody higher up and I was told there is nobody higher, I was also hung up on when, trying to figure this all out. This isn’t just a little mistake This is people’s Hard earned money. it is highly illegal what this bank is doing. They cannot put your account into the negative when having a positive balance and have no justification for it,they never even called me to tell me my account was negative. this cost me $26,000 when they did this it hurt our business a lot as we took a lost due to not being able to use funds and having multiple guys standing around Waiting for material that couldn’t be delivered because my suppliers couldn’t verify A check And this is when I found out that my account Had been overdrawn for no apparent reason. they promised to make it right, and still haven’t till this day made it right. I am highly looking into getting an attorney.
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November 2023 by Matthew
Called this office today to readd my debit card and Sarah kept telling me to accept cookies and that should have an option to send a code and said there was nothing they could do.Called portage 1st summit Kaitlyn got my request submitted in 2 seconds and my card readded better training needs done at this location
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June 2023 by Adam P
Long time customer. I've had various accounts over the last 15 years with this bank. They just up and decide to change my account and start implementing extra charges for services they have that are subpar or that I have absolutely no use for. Like their mobile app. It's the worst banking app I've ever seen. I have professional experience with mobile apps and devices, too. I call to see what options I have to not do this. My only option was to go to a different bank. I was told to pound sand. I truly hope they feel a negative financial impact over this. I do. Because they don't care about the negative financial impact this has on their customers. Brand loyalty is a joke. Most of us, are either aware or becoming aware of this. Banks are the enemy anyway.
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December 2022 by Frank Petronick
Definitely the best bank in Cambria Somerset area by far. Excellent service and fair to small business!
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July 2021 by Laila Fogleman
From mortgages, loans (of all kinds) to personal banking, 1st Summit Bank is top-notch! The knowledge and longevity of their friendly staff gives you reassurance that they will meet your banking needs.
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December 2020 by ທິດ ຄຳຜາຍ
URGENT LOAN!! URGENT LOAN!! URGENT LOAN!!
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August 2020 by Jordan Bridge
Utterly horrendous bank to work with on a mortgage. Deeply regret not using literally any other bank to purchase a home.
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August 2020 by Karen M.
The personal service I received at this bank was outstanding! They bent over backwards to get me what I needed quickly and make my camping dreams come true. The staff were friendly an helpful. Thank you to that whole team!
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June 2020 by Shyla Leipchack
Hands down the worst bank I have ever worked with! I wouldn’t even recommend to my most hated enemies! Take your business somewhere else. Believe me, you’ll be glad you did!!!!!
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February 2020 by Regina Ratchford Blanchetti
Best Bank anywhere!! Try them, you'll love them!
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November 2019 by Gary Vaughn
So, I've never been a customer and never will be, but I know several friends whom all have had terrible experiences, especially with the Portage branch. I have a friend who had banked with 1st Summit for years. Her whole family did. One checking account in particular which had like less than $20 in it was just not needed or used for a few months. No particular reason, the account was just kind of not used. Balance always above zero. 1st Summit called one day and said th
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July 2019 by Tracey Mulvehill Napotnik
I have had a few banks through the years and there wasn't one that could compare to First Summit. The customer service is truly the best! It's my favorite bank ever. Now if we could just get one more local to where I moved to lol would be amazing lol. There banking app is the easiest one to have. There loan department is outstanding. I highly recommend them.
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July 2019 by David Scherer
My best friend is in the ER 150 miles away from home because these people locked my card down. Why? Because after their foreign transaction review dept called me 8 times in an hour to "verify" a $4 cheeseburger I bought at McDonald's 3 miles from home, they locked my card down anyway. And that's the issue, they will never catch fraud because they're too husy literally harassing you over transactions you make at home but don't bother to verify large online transactions or ATM
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June 2019 by Melinda Gates
yes, they have a good customer service
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February 2019 by Glenda Mae Buksa
transactions are super fast to come out of your account they are one of the best banks i went threw one other bank and would like to say 1st summit bank is one of the best so far
