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July 2024 by Travis Emigh
I went to AAA Monday July 15th to get a vehicle reconstructed title. I had a professional do the body work and the enhanced inspection. There wasn't much damage, all cosmetic damage. He set all the paperwork up for me so all I had to do was go to submit the paperwork. I have done this before and there's not much to it. The lady behind the desk at AAA was not impressed and looked over the papers saying "hmm" at each turn of a page. She got to the pictures of the vehicle and said she would not accept it because there was no sign of the business name in the pictures, which I never heard of before in 3 other instances of doing this. The guys name, signature, business, and state ID was all on the paper. I was not happy at all and this was extremely ridiculous in my opinion and a huge inconvenience since I took off work to do this. I was not driving back to the shop and have him retake the pictures so I tried another place. The other notary did it with no issues and said everything looked great. I don't know, I'm just guessing but I think she just simply didn't want to file the paper work because of laziness. I'll never go to that location again for any title work.
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July 2024 by Tony Demel
Great service title transfer & PA license plate transfer. They collected the taxes & the transaction was very smooth l!
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June 2024 by Bill Bishop
Avoid Tracey Antal. Very unpleasant human.
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June 2024 by Stephanie Johns
We had an awful experience at this location. We knew based on the employee’s attitude when we approached her that we weren’t going to get anything accomplished. Sharon spoke to my husband and I like we were criminals. We were trying to transfer/register a vehicle we purchased. She suggested we could have “altered” our insurance information, telling us we needed to have our agent fax a copy directly to her. She made sure to repeat herself several times on the subject. Her entire attitude was disrespectful and demeaning. She claimed we needed a form that we didn’t have. She tried to put a value on our vehicle without having complete facts about it. We ended up walking away and going to a notary in town that had zero issues taking our business and completing our transfer. I called the next day to speak to the manager about the situation, turns out she was the other person “helping” Sharon. She admitted that Sharon’s delivery could have been better and stated she would address that. She also said she will forward my information to her boss, we will see if that happens. I see other reviews about staffs unfriendliness, maybe there should be customer service trainings at this location. Or perhaps a whole new staff!?
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April 2024 by Ed Askey
Ok place
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March 2024 by N.
My first time registering a car in PA was not handled properly.
Louise was not pleasant nor helpful, I don't understand how her customer service is appropriate.
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March 2024 by Heather Kaspick
Had great customer service. First time I was there. Fast service.
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January 2024 by Gabbie Josephson
The person who spoke with my husband regarding getting his car registered in Pennsylvania was extremely disrespectful and unprofessional. Basically told him no one would be able to help him with his issue (there’s more to the story too). He called another company and they did it with absolutely no issue. They said this happens often with AAA, which comes as no surprise. Will not be returning here under any circumstance.
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January 2024 by Corrinne Renee
Very helpful
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August 2023 by Patti Rosenbaum
I'm sorry don't have a pic of my 206 Equinox, but AJ did a wonderful job fixing my flat tire he was so fast and got to my house so quick and was so nice he knew what he was doing and I will definitely call 3AAA again and ask for him if he's not too busy , I live in Johnstown Pa and my husband and I have had 3AAA for over 10 years and have always been great for us every time they have, come to help us thanks again AJ
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July 2023 by don shovestull
Friendly staff very helpful
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July 2023 by James Alaba
Great experience
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July 2023 by Fran Gardner
Planning a vacation? Try them out!
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June 2023 by Christopher Kapustka
We came to AAA to transfer a title and tags for a vehicle we just received and everything went smoothly. The lady who helped us was very experienced and k owledgeable. When we had called her prior to our arrival to inquire about completing the transaction, she made sure to tell us everything that we'd need for a smooth, seemless experience. One thing to keep in mind is that they cannot accept a digital insurance id or a printed one. Your insurance company will need to fax them one directly to prove insurability and coverage, but that was a minor thing and most insurance companies should handle that within 10 to 15 minutes. Great experience with great, intelligent people.
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April 2023 by sharon dick
Bought my daughter membership for 2 years with 100+ towing.She has had 2 bad experiences. She slid in her driveway and wasn't able to get it turned around. She had 2inches of snow on her driveway.Told her they wouldn't tow it would jeadorize the driver. Neighbor helped her in 15 minutes.Two nights ago she was traveling to work night shift in nursing came down mountain, snow and ice slide off road aaa refused said it wasn't mechanical. Passersby person told her she had a flat tire she didn't know. Called back waited forever argued saying she had called earlier and didn't tell them about tire.After about 2 hours they finally did something told her she had to find a away home. She was so shook up she missed work.I have had aaa for years in altoona, pa and they treat us wonderful.
