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October 2023 by Justin Burch
Some people there are good. But the company and some of the staff there have allowed/allows me to be abused to this day but my mother who almost killed me as an infant but is allowed to abuse my financial livelihood. Im disabled and the bank won't intervene so that I can have an actual life. Im 35 and still forced to live like a 3rd world citizen. She even falsely accused me over a question. She lied to the court and ameriserve hasn't come to my defense. Something needs to change for the better.
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March 2022 by Apollo Storm
This bank is way better than First National & First Summit. I never feel rushed & they make me feel welcome.
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November 2020 by Shannon J.
I have been banking here for years but the drive through service is a joke. It takes forever for someone to wait on you. Today I sat there for 15 minutes while I got to watch two women talk to each other the whole time. After the one walked past and looked at me in the camera multiple times she finally waited on me. I use half my lunch trying to deposit 10 dollars! Think I will be closing this account soon. This is the Franklin Street Branch in Johnstown, Pa.
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January 2020 by Bill Florijan
I would not recommend this bank. They cashed a check that needed my wife and my endorsement and we did NOT endorse the check. The check was a five figure check. When calling to inquire about how the check was cashed, the branch manager yelled and stated he was going to "charge me with harassment". Mind you this was the 2nd time I called in 2 weeks, the first time I did not have the check image yet. Once I got the check images (9 days later) and it clearly was not endorsed by me or my wife I called back the 2nd time. This bank will cash checks that were not endorsed properly and then threaten the person who was the victim. I hope they record their phone calls. Now I have to file a report with the Better Business Bureau, PA Department of Banking and Securities and file a police report. Save yourself some trouble, do not be in my position.
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June 2017 by Smoldering eyes ettaleah Smith
never any issues excellent customer service
