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February 2024 by Carly Gorden
I switched recently from Verizon & I'm more pleased with att on both service and customer care. My hubs took me in to the Elton rd, Johnstown store get him on his plan the other day and trade in an old Samsung phone for a 24 ultra. The dude was super helpful and helped us make some adjustments to the plan itself. Extremely pleased with care and service.
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February 2024 by Jaclyn Skelley
Raiya & Marc were exceptionally helpful, & both went above & beyond to help me sort out my internet/tv for my move. Thank you both for the excellent customer service!
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February 2024 by Justin Lozar
Poor service at this location as well. That's 2 in 2 days where you can't even get waited on in a timely manner. Sat here almost 45 minutes before I even got told be with you in a second. Waited another 10 min and walked out. Sorry, I have a work schedule and can't sit around wasting my time. Seriously considering another carrier at this point. As att has the worst customer service I've ever experienced.
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January 2024 by Terri R.
Good service whenever I come here and they explained everything clearly
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January 2024 by Tyrell Randolph
Always the last man standing and never turns a customer away even when its 5 minutes before closing, saved my but plenty of times, thanks Jake
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December 2023 by Carol Smith
Fast courteous service
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December 2023 by Tasha Shetter (Angelofdestiny87)
Don't always love going into the store but absolutely love the service. Absolutely love their phones. Love how they deal with people when they are on the phone's but the freaking stores are just sale sales
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December 2023 by Tasha Shetter
Don't always love going into the store but absolutely love the service. Absolutely love their phones. Love how they deal with people when they are on the phone's but the freaking stores are just sale sales
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November 2023 by Enrique Martinez
Decided to get a new phone. Service is better than the other company's I had. First time with AT&T.
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November 2023 by Jackie Kemp
This store is so convenient and comfortable with a very short wait time, if any.
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October 2023 by customer
If I could give zero stars I would. this is the place you want to go to if you don't want anything explained and things slammed on your account as a new customer. I went in here was put on unlimted premium when I asked for the lowest plan then they added extra features like next up and proctection when I said I wanted no of these things on the account. if you want a huge bill and to be taken advantage and have someone only care about commisions this is the place.
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September 2023 by Jamilah Merritt
Manager Taylor will go above and veyond to fulfill your need. Great energy in the store. Mitch is cool too.
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April 2023 by Nick Knorr
Amazing store with great and knowledgeable staff! Helped me get the most out of my plan and the best deal on my phone!
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January 2023 by Linda Waldron-Inman
I can't say enough about the staph. They were busy, yet greeted each customer ad they came in and told them they would help them as soon as possible. They were knowledgeable and clear with their answers.
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January 2023 by Brian Schmidt
Great customer service. Had an issue porting my number from another provider over to the new phone. Went above and beyond. I had an appointment and had to leave the store. Issues with transfer pin with former provider among other issues, they took care of the issue while I was traveling. Kept in contact with me through calls and texts. If you’re looking for customer service, this is the place. Entire staff was knowledgeable and friendly.
