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February 2024 by shane nice
I liked this goodwill
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December 2023 by mary lujan
Shelves are over stuffed, it makes it difficult to find anything. Prices are high for FREE stuff. The store is not organized and dirty. No thank you.
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September 2023 by Megan Shay
I keep seeing bad reviews for this location and y’all are crazy; this is the most stocked and affordable goodwill I have ever been to. The prices at a goodwill near a big city are 3x what they are here. And there’s so much to look at. Would you rather it be barren? Didn’t think so! Be lucky you have such a good goodwill here. Lines are not bad. If it’s long I wait 10 min max. Don’t be a baby.
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September 2023 by Terri R.
Don't like the way the remodel made the store look, it feels more claustrophobic and the area near the books is not organized well with the shopping carts in front of it.
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September 2023 by Daredev
I believe I can agree with some of the other reviews with bad staff. I'm not sure what happened to GOODwill but there making GOODmoney because it felt expensive
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July 2023 by Jen Irvin
Staff is consistently rude when donating items and act as if it's a complete burden to accept anything. There are boxes outside under a porch area to drop off items outside of open hours, but if you visit these when any staff are present just before opening they will tell you they aren't open and make you feel like garbage for trying to drop off 30 minutes before they open. I will happily drive forty minutes out of my way to donate elsewhere.
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July 2023 by Reba Sines
Staff is extremely rude will forever be going to salvation army at least they appreciate my business
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July 2023 by Starr Universe (Carebear)
Why is everything so HIGH i sent to pick up a handbag and it was 80 dollars ? Goodwill what is happening y'all are not TJMAX your GOODWILL now put the GOODWILL prices back thank you ?
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July 2023 by Michele Dalton
Very expensive and does not offer the same “offers” as other locations. Why?
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May 2023 by James Alaba
Always my favorite place to visit with my family. Great experience.
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April 2023 by Sarah H.
Today I stopped for one thing, which should have taken less than 5 minutes to grab. I had my dog with me, so I parked in front of the doors and left the air conditioning on for him. I was in the store for less than 2 minutes when I was verbally assaulted by an employee behind the counter who insisted that I was abusing my dog and that she was calling the police. She literally told me that I was a c*** and that she was going to beat me up. (She was elderly and probably senile.) She could easily have expressed concern about my dog politely, but is clearly unfit to work with the public. The manager's reaction was less than satisfactory, so I am hoping the DM is more reasonable.
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February 2023 by Stu Stevens
Have at least 2 hours to spend here. 1 to look all around , the 2nd hour to wait in line. It’s ALL THE TIME, rarely does anyone pay attention to come up and help / the cashier never calls for it. I love coming here but never have 2 spare hours , current time in line rn 18min.
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February 2023 by Lydia K
I used to enjoy shopping here, but now it's way overpriced, and the staff seem to be more interested in chatting with each other than helping customers. The stuff is crowded on the new shelves, making it difficult to find things. I'm sad because it used to be a nice experience to browse here.
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January 2023 by Eli Bandwidth
Please folks of Johnstown stop taking broken things to the goodwill. You’re not helping any underprivileged people, just the board of directors are benefitting and the good people of Johnstown are being ripped off because they are selling your broken merchandise as if it was working with crooked smiles and all their lying eyes. Joe takes such delight in duping the trusting customers. I could tell such stories but just believe me when I say, “Throw out your junk and stop taking it here.”
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December 2022 by Allison Reynolds
The new shelves in this store ruin your ability to find anything. The spacing is too small to properly house everything in a decent fashion. I used to always shop here. Now it's the last place I'll go. There must also be a thwift issue. B/c the changing rooms are now locked. You'll have to get buzzed in to use them. Sad such a good store went down hill. Even the merchandise is poor quality now. I couldn't find one toy that wasn't completely broken or unusable.
