Liberty Tax provides a great and very good experience for filing taxes, with many customers reporting they will always return. The representatives and staff are wonderful, welcoming, knowledgeable, friendly, and helpful. They take their time, explain everything, and make clients feel comfortable, going above and beyond with excellent customer service. The process is made easy, with the opportunity to sit across from the tax preparer and ask questions. As a local franchise, they offer faster tax returns and lower filing fees than many other places. Multiple long-term clients highly recommend Liberty Tax, stating they have never had any issues and are extremely satisfied, making it their top choice.
I have been using liberty here in Johnstown for about 2 or 3 years. I am really thankful to have found them and can rely on them to do my taxes at a reasonable rate
March 2026
First time using Liberty and couldn’t be more satisfied. Kim was professional and a wealth of knowledge. Highly recommend.
March 2025
Great first experience! I was nervous coming in from previous tax years & who I’ve dealt with at other locations but Amy at liberty tax took her time, explained everything & made me feel comfortable. I will be coming back to her next year.
