Monro Auto Service and Tire Centers provides comprehensive automotive services, including maintenance, inspections, installations, repairs, roadside assistance, and towing. Their expert technicians specialize in tire changes and offer top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman. Customers have had varied experiences at Monro, with some excellent service and others less satisfactory, particularly with the call center. However, several reviews highlight the exceptional service provided by specific employees, such as Ken. Ken is described as a competent, hardworking, and knowledgeable technician who goes above and beyond for customers. He patiently explains diagnostics, labor, and parts, making expensive experiences more comfortable. Ken respects customers' time, keeps them informed, and provides clear explanations in layman's terms. He is also honest about necessary repairs versus recommended ones, allowing customers to control their repair costs. Customers praise Ken's technical expertise, friendliness, and superior customer service skills. One reviewer even suggests that Ken be promoted to store manager, as he is the most deserving candidate for the position. Overall, Monro Auto Service and Tire Centers offers dealer-quality auto services, with some exceptional employees like Ken providing exemplary customer care and technical knowledge.
What better way to spend your memorial day than with monros? The gentleman who was working that day was amazing super nice and very helpful! He answered all my questions that may have been 'dumb' but I'm simply just a girl. 🤷🏻♀ Would highly recommend!! Thank you again!!
April 2026
Needed some help with a tire leak. The staffer was nice and helpful. The leak was in a spot that was unpatchable, so I purchased a new tire then and there. It was a reasonable price. Overall a very good experience
March 2026
Stopped for rattling when car started. Manager and technician were extremely polite and helpful. They removed loose covering making the noise. All at no cost. This will 6 where I may get my inspection done or any repair that I may need. Thank you Monroe Auto Service.
