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March 2022 by Matthew U.
Here's the thing about this bank, it's hidden. Unless you bank with the branch, you will not realize it is here. Which was me until recently. There may be a good reason as to why it is hidden as well, I'll come back to this. I came here because I needed to do more vehicular banking. One night on my way home I decided to stop in the plaza this branch sits in and give it a try. Made my way back to where this sits. It sits behind the swath of fast food spots and it very unassuming. I navigated to the drive thru and attempt to do my thing. This is another one of those banks that does not allow deposits unless you are a member of the bank. To circle back, that may be why this is hidden and unknown to those that do not bank with them. With that, I had to find another bank that night to do my banking. I'm starting to think that branches should post whether they will take your deposit, or maybe someone should create an app that will tell you ahead of time.
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October 2021 by Lewis Berry
This bank needs to audited, they closed my account without notification saying it was overdrawn for 45 days but can't show proof. My wife and I opened the account here and they said it was Franklin Street but now the Richland branch had our account but they don't know how. I had a first and third of the month check deposited every month and they taking their time returning my money to SSI & SSD. I haven't had money for two months and talked to someone from SSI and told me the branch just sent my money back yesterday for September. AUDIT THIS BANK
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August 2021 by Zachary Leda
Lacey and the crew were excellent in helping meet my banking needs. Very polite and professional! :)
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July 2020 by Bee Will
If you’re looking For a great place to bank I suggest you go elsewhere I had enough money to pay cash for a car in my account The Company KNEW my credit was great because I was just pre approved for a mortgage with them so I decided to file for a small auto loan and it took them OVER A WEEK to approve me Plus they NEVER RAN MY CREDIT they used CREDIT KARMA So they could get a HIGHER INTEREST RATE I paid the loan off early with CASH and they held my title for 2 weeks NO ONE From the loan department or branches Could explain WHY my title was held for so long NORTHWEST BANK IS A HORRIBLE PLACE TO BANK
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October 2019 by Lewis Smith
Worst banking system EVER, just got my wife and I for $80, about to close both of our accounts there. Westmont
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January 2019 by Stacy Brown
The Northwest Bank in Westmont is the best one around. The employees are very kind and have a great attitude towards customers. I could just hug them all. If you want great service, go to the Westmont branch. ðŸ˜
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June 2017 by Smoldering eyes ettaleah Smith
staff kind
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March 2017 by Martin Cribbs
EVERYONE HAS BEEN FANTASTIC FOR OVER 20 YEARS. THEY ARE EXTREMELY ACCOMMODATING AND FRIENDLY.
