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November 2023 by D Boz72
Very friendly & helpful staff!
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November 2023 by Bryant
Got a vehicle under insurance vehicle rental coverage and upon return was informed would need to pay taxes. Was not told this when signing papers prior and it was still covered under the provided amount from insurance. Payless employees do not tell you everything upon signing so be careful when using this location.
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August 2023 by Erin Crane
This will be our second time renting from Payless and we always have had a great experience. Clean, reliable vehicles. Friendly service in the office. Highly recommend for any rental vehicle you may need.
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January 2023 by Cassandra Hostetter
This is the worst place to rent a car from. In the past they were great for us, but no more. Our car was in the shop to be worked on and we rented a van from them. When we rented it , we were told it had not been cleaned. We needed it, so we didnt mind. I had cleaned from under the seats, found a hair brush, cleaned some other items. We had it for a month and when my husband took it back with my mom they were told we would be charged a $300 cleaning fee! They took it to car wash to clean it out. My mom said it was clean when they returned it. Today we get a call from Marc, saying we owe $395 for a $200 cleaning fee and that a camera was found to be missing in the front of the car and they had to wait for that to be ordered and put in. This is ridiculous. We just had to pay over $1000 to rent it and cleaned it out and now your telling us there is a cleaning fee and replacement of a camera? We had not hit anything or caused any damages the camera could have just fell out and yet we are expected to pay for it?! This is ridiculous! Its a tough time of year for us, especially with our main vehicle sitting in the shop waiting on parts to be repaired. Never again! We will never rent from this poor service place anymore! We should have been called and warned about this to begin with instead of blindsiding us.
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December 2022 by Mouhamadou faye
Nice staff. Not so many options to choose from so is every rental place in the country. Overall experience was positive.
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September 2022 by Rachel Wilson
THE BEST car rental service anywhere. Marc took care of all of our rental needs for our business. He was very helpful, flexible and provided outstanding customer service, making the process easy and with zero stress. I highly recommend Payless to anyone who is looking to rent a vehicle.
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February 2022 by Todd
Payless car rental came through with a car for me when my reservation made through Expedia for a car at Fox car rentals was not honored. Don't trust Fox car rental reservations. You have been warned.
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January 2022 by John Johnson
The worst experience ever renting a car. Lazy gentleman behind the counter. Did not fill out the proper form correctly. Got a flat and damaged rim. Sat on the turnpike for 7 hrs no response. Got to a hotel for them to tell me they did not have my name or info on file so they can't help me. I've had to pay for a hotel and another car from another rental place and have to leave my rental on the side of the rd. I will never rent from them again. I will actively disparage this company for ever. This company should be shut down.#payless=do less
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December 2021 by Richard Johns
Picked up our vehicle very quick. Staff were very nice. Car was clean on the inside..
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October 2021 by Susan Adams
Very good place to use for rental friendly helpful and knowledgeable
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October 2021 by Dave Koontz
Thee number 1 place for a rental vehicle! Easy going, relaxed atmosphere while also being professional. Clean, top of the line vehicles. Wouldn't go anywhere else.
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September 2021 by AdVANture Duo
Happy with the vehicle, not the vehicle I was told I was getting even though the lot was still full of them... But didn't have any issues with getting the deposit back. Make sure you call and ask what all you need, it's not your usual policies.
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July 2021 by Zach Hostetler
Happy with the vehicle, not the vehicle I was told I was getting even though the lot was still full of them... But didn't have any issues with getting the deposit back. Make sure you call and ask what all you need, it's not your usual policies.
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June 2021 by Keith Rager
This is a great place to rent cars. Mark very helpful. He found my car, seen it needed swept he did himself. Trust me good rates and service
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June 2021 by Keith Fleegle
Worked well for me. Simple and easy.
