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February 2024 by Edward ENGLEHART
Just recently I had an eye exam, which was very thorough. The doctor explained everything. I ordered 2 pairs of progressive glasses, 1 clear and one tinted for summer. BUT, THE BIGGEST AND BEST PART OF THEIR CUSTOMER SERVICE WAS I left for Florida days later. They shipped them to Bradenton FL where I picked them up today.
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February 2024 by Frank Palmer
The staff was amazing the doctor was amazing they made me feel at home and they took very good care of me
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January 2024 by Veronica Steinhauser
Everyone was wonderful to deal with. Fast, friendly and knowledgable.
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January 2024 by Joseph miller
Great inviting people. Fast and easy apointment and it was extremely easy to scedual and reschedule
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January 2024 by Kimberly Wachs
I absolutely have no complaints. All the workers had great customer service and helped me pick frames that were great for me. The doctor was very attentive to my needs and explained my eye conditions thoroughly
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January 2024 by Stella Putman
I’ve never had a better experience getting an eye exam and glasses. My husband and I came for back to back appointments, toting along our 18 month old son. It could have been a rough afternoon but the staff was AMAZING. Everyone was kind and patient, and not only made sure that we left purchasing glasses we loved, but every single one of them took the time to make our son laugh. I've been to other VW locations but the people here blow the rest out of the water.
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December 2023 by elizabeth leone
Dr Labuda and Staff were super friendly, patient and helpful. Very glad I came here !
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December 2023 by Sonya Nicholson
I would highly recommend Visionworks. The staff is friendly, kind, and professional. The eye doctor was attentive, patient and knowledgeable.
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December 2023 by Ashley Kelley
The ENTIRE STAFF was very nice welcoming helpful insightful
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November 2023 by Skip Fetzer
Was Abel to get an appointment for the next day. Exam and glass fitting was very thorough
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November 2023 by Patty Colema
Everyone was friendly & kind. I made an appointment then had to change it for the next day without any problems. I even asked Tracy which pair of glasses looked better & she was very helpful. I would highly recommend Visionworks in Richland!!
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November 2023 by Mandi M
Complete waste of time. If you call to make an appointment you get an automated system only. You can't get through to a person. I booked appointments through their automated system then. They called a day before the appointment, first time I got to speak to a human, to ask for our insurance information. Turns out they don't take our vision medical. Such a waste of time. The girl on the phone got very snobby after trying to talk me into paying their fees out of pocket instead of using my insurance, that I pay to have, somewhere else. Not a good way to treat people.
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November 2023 by Sydney Chase
The entire staff was so so friendly! A huge thank you to Tracey for helping my find the perfect glasses! Clean, kind staff, and a huge selection to choose from!
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November 2023 by Dezirae McGowan
I was able to make an appointment the night before, my appointment went very smooth, and the doctor was awesome. She listened to my concerns and made sure my vision was going to be better :)
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September 2023 by Vicki Simpson
The associate that helped me choose my glasses and did the measurements and handled my ordering was exceptional. She was professional, informative, and friendly with just a bit of fun thrown in to make the time pass quickly and pleasantly.