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October 2023 by Jo Herf
Great checkout service. Always had what I need. Just very convenient.
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July 2023 by Leanne Martin
Mark in the Stihl repair shop is extremely helpful, patient and always goes above and beyond. Great employee!
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June 2023 by Bobby Watts
A little pricey but quality stuff.
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May 2023 by Jason R. T.
DO NOT TRUST THIS LOCATION FOR BUSINESS! As a retired Army officer that served 21-years of service, integrity is a must in every interaction I have with people. I want to add context for when people read this. After being on Yelp since 2010, I've used this site to spread positive reviews to everyday people that are there to help their fellow man.Unfortunately, this is the first poor review I have written on this site after 13 years. When they say a man's handshake is no longer good in business in this world, it's because of businesses such as Jono Ace Hardware conducting illicit practices such as not honoring contracts. Jono Ace Hardware charges a damage waiver for all their equipment of $25.50. After renting a piece of equipment from Jono Ace hardware, a handle was damaged when a tree limb fell a struck the handle when operating near a wood line. Skid loaders are used in a normal capacity to move payloads in off-road situations. This is considered normal wear and tear on the piece of equipment used in this capacity. Even though the customer pays for the waiver, accidents cannot happen in Jono Ace Hardware's eyes and do not honor the contract agreed upon. When you bring attention to the contract, they repeat,"It's not that much money." My biggest problem is people who do not read their contract and just accepts whatever Jono Ace Hardware tells them. Save yourself some frustration and go to another local rental company. People in Central Pennsylvania want to trust companies to have the integrity to do the right thing. When Jono Ace Hardware charges every customer a $25.50 waiver fee and then nickel and dimes the customer to put profits ahead of its people, that's not the type of business that can be trusted. How many other customers paid for this damage waiver with Jono Ace Hardware knowing with the assumption Jono Ace Hardware is going to honor their own contract? It's basically "nickel and diming" every customer that rents from them to line the owners pockets. This is not just one employees misinterpretation of the contract either. The owner of Jono Ace Hardware and the lead rental manager are conducting business are complicit in conducting business in this manner. I'll be contacting Ace Hardware Corporate and the Better Business Bureau for Jono Ace Hardware using predatory tactics to take advantage of unsuspecting customers that do not read their contracts. It's really sad when we live in an area where their are so many good families and people, yet we still have to deal with companies such as Jono Ace Hardware. DO NOT TRUST THIS LOCATION FOR BUSINESS! Jason R. ToddCW3, U.S. Army (Retired)Wounded Warrior Alumni
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April 2023 by Jennifer Dengler
The staff is very friendly and so helpful. My experience with them was great.
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December 2022 by Frederick Mease
Very helpful, everytime i visit!! They have always been very helpful.?? Thank you Jono
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October 2022 by Andrew Bomgardner
Called them for some information and they help me out they order what I needed and I'm happy about it so thank you
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August 2022 by Josiah Grunwald
The helpful place has always been Ace Hardware slogan. This Ace Hardware exceeds that when it comes to helpfulness. The customer service here is the best. They have a great selection of not only hardware items, but tools to rent or buy, garden supplies, plumbing, electrical, grilling , and much more. Great location. Highly recommended place to shop for the home.
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May 2022 by Michelle Unger
They have a great selection of flowers
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January 2022 by Frank Kelley
Great place! Andy really knows his stuff! Highly recommended!
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November 2021 by Michele Spooner
Great time at the fall family fun days!!
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November 2021 by Rachel Sadowski
This store is bigger than it looks! It's nicely organized and clean, staff was helpful and polite. I would definitely return to this store the next time I'm in the area.
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September 2021 by Brian Hertzog
Great place. They have everything you need
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August 2021 by Amy Sprout Sell
One of my favorite Jonestown businesses! Staff is always above and beyond helpful.
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July 2021 by Kristina H
These folks are amazing! They went above and beyond to assist me with a UPS return after I made a mistake. I am not from the area, but I am quite sure that this same great service is given to each of their customers in every department of their store.Kuddos to the staff and owners for stupendous customer support!!!!K.Houp
